IM-30 CLARIFICATION OF CLOSING ACTION DATES AND APPLICATION DUE DATES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  CLARIFICATION OF CLOSING ACTION DATES AND APPLICATION DUE DATES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL

MANUAL REVISION #

0840.015.10

0820.020.05.10

0835.000.00

0835.010.00                               

DISCUSSION:

The MHABD manual has been updated to clarify the timeframes allowed in the MHABD cancel closing and cancel rejection policies.    

Cancel Closings:

When a participant provides ALL of the missing information that caused the case to close, within 30 days of the date the closing action is complete, the closing can be canceled. 

The closing action is considered complete on the date the case closed, not the date the coverage ends.  For some MHABD programs a case may close on a particular date with coverage continuing through the end of the month or the end of the following month.  The Action Notice (FA-460 or IM-33) notifies the participant of the date the case closed, and the date coverage ends.

When reviewing the eligibility system, the action is considered completed on the date listed on the EU Action Log (EULOG/FM40) screen under the STATUS DATE for the particular eligibility determination with status of AUC.

If the case closed due to information that was not provided during a request to add a person who is requesting coverage or to add a category of coverage to an active MHABD case and that information is later provided, in addition to pursuing a cancel closing of the case, ensure that the request for coverage continues to be processed if information was provided within the appropriate cancel rejection timeframes.

NOTE:  A new add a person request will need to be registered using the original application date.

Canceling a rejection:

A cancel rejection can be pursued for applications that were rejected due to agency error, failure to provide required information, and failure to cooperate.

Cancel rejection policy has been relocated to follow the policy regarding application processing timeframes.  Manual section 0835.000.00 Prompt Disposition has been renamed 0835.000.00 Application Processing Timeframes for MO HealthNet for the Aged, Blind, and Disabled Programs.  MHABD manual section 0820.020.05.10 is now obsolete.  The policy labeled Canceling a Rejection has been moved to MHABD manual section 0835.010.00.    

MHABD applications rejected due to failure to provide requested information or failure to cooperate can have the rejection canceled if ALL information is provided by the application due date.  Due dates are referenced in MHABD manual section 0835.000.00 Application Processing Timeframes for MO HealthNet for the Aged, Blind, and Disabled Programs

  • Applications based on Permanent and Total Disability, Blind Pension, or Supplemental Aid to the Blind eligibility criteria are due within 90 days.
  • Applications based on Old Age Assistance eligibility criteria are due within 45 days.

Policy regarding canceling the rejection of a request to add a person or add a category of coverage to an active MHABD case has been added to MHABD Manual Section 0835.010.00 Canceling a Rejection.

The MHABD Cancel Reject/Cancel Close Chart is available on the IM Training intranet page.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/rr

IM-29 COVID-19: END OF EXTENSION FOR ALL SHOW ME HEALTHY BABIES (SMHB) PROGRAM COVERAGE

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  COVID-19: END OF EXTENSION FOR ALL SHOW ME HEALTHY BABIES (SMHB) PROGRAM COVERAGE                           

DISCUSSION:

The original posted memo IM-29 was redacted.  The following memo has corrected information.

Coverage under the SMHB program no longer includes extension of coverage during the Public Health Emergency (PHE).  The Family Support Division has received clarification from the Centers for Medicare and Medicaid Services (CMS) that because SMHB is a Children’s Health Insurance Program (CHIP), participants should not retain coverage beyond normal timeframes.

Beginning April 26, 2021 the following levels of coverage will follow pre-PHE guidelines and will no longer be extended:

  • SMHB pregnant women (citizen or qualified immigrant mother) will move to a 60-day post-partum period after delivery. The post-partum coverage ends on the last day of the month containing the 60th day after the birth of the child or the pregnancy terminates.
  • SMHB pregnant women (non-citizen/non-qualified immigrant mother) will have full coverage until ten days after the discharge date after delivery, and will include one (1) post-partum visit. The system allows coverage for 10 days after the due date or if updated then the actual discharge date and then closes.
  • SMHB Newborns (citizen or qualified immigrant mother) will end when the child turns age one (1), unless determined eligible for further coverage.
  • SMHB Newborns (non-citizen/non-qualified immigrant mother) will end when the child turns age one (1), unless determined eligible for further coverage. The only exception to this is that FSD must manually do an ex parte review for SMHB Newborns receiving CHIP74 or 75 level of care with no premium until the PHE ends.

Fifteen days before the SMHB coverage is due to end, the COVID EEE evidence will be systematically end dated allowing the Adverse Action Notice (IM-80) to be sent to the participant.  The IM-80 will be followed by an Action Notice (IM-33C) ten days later. This process will continue for each SMHB case as it nears its coverage end date.  The system will continue this process until 30 days after the PHE ends.  At the end of that 30 days, sending an IM-80 at the termination of SMHB coverage will stop. Any SMHB cases approved on or after the PHE end date will follow normal (pre-PHE) timeframe and notice guidelines.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/df       

IM-28 QUALITY CONTROL (QC) REVIEW COOPERATION LANGUAGE ADDED TO NOTICES

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  QUALITY CONTROL (QC) REVIEW COOPERATION LANGUAGE ADDED TO NOTICES

DISCUSSION:

This memorandum introduces new language added to the Action Notice (FA-150) effective February 7, 2021.  The new language encourages and notifies households of the requirement to cooperate with Quality Control (QC) reviews of their case. 

Per Supplemental Nutrition Assistance Program (SNAP) policy, 1140.030.00 Quality Control Review Non-compliance, SNAP participants are required to comply with QC reviews.  Failure to cooperate can result in a SNAP sanction.

Formal QC reviews are currently waived but will resume July 1, 2021.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/ks

IM-27 2021 FAMILY MO HEALTHNET (MAGI) COST OF LIVING ADJUSTMENT (COLA) FOR VETERANS ADMINISTRATION (VA) AND RAILROAD (RR) INCOME

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  2021 FAMILY MO HEALTHNET (MAGI) COST OF LIVING ADJUSTMENT (COLA) FOR VETERANS ADMINISTRATION (VA) AND RAILROAD (RR) INCOME

DISCUSSION:

The purpose of this memorandum is to inform staff that VA and RR participants received a 1.3% COLA for MAGI programs effective January 2021.

NOTE: The Families First Coronavirus Response Action of 2020 (FFCRA) requires that MO HealthNet (MHN) coverage for individuals be maintained at the same level or better for the duration of the COVID-19 Public Health Emergency (PHE).  The eligibility system will not reduce or end MHN coverage due to the COLA changes until the PHE has ended.

Cases Adjusted

Cases that include income types VA and/or RR benefits in the eligibility system were subject to an automatic increase of 1.3% for those income types.  The eligibility system end dated the previous income and added a new piece of income evidence that reflected the adjusted income amount. 

NOTE: Actions to reduce benefits will not be taken until the COVID-19 PHE has ended.

Cases That Did Not Adjust

Some cases did not adjust during COLA.  These cases will require manual intervention from staff to add the increased income amounts.  As cases are reviewed, check the income on each case to determine if the current income is entered.  Update and verify income as required using established procedures.

Notices
For case updates made as a result of COLA, the eligibility system finalized the decision(s) and sent out the appropriate notices.  The reasons and notices that were sent are as follows:

  • Cases with no change were sent the IM-33C.
  • Cases that resulted in a benefit reduction were sent an IM-80 allowing 10 days for the individual to respond to the proposed case action. The IM-33C was sent after the IM-80 expired.
  • Cases that resulted in individuals who no longer qualify were sent an IM-80 PRE allowing 10 days for the individual to respond to the proposed case action. An IM-80PRE and IM-80 were sent, followed by the IM-33C.

NOTE: Adverse Action notices will not be issued until the COVID-19 PHE has ended.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

KE/kg

IM-26 2021 UPDATED PRESUMPTIVE ELIGIBILITY INCOME GUIDELINES

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  2021 UPDATED PRESUMPTIVE ELIGIBILITY INCOME GUIDELINES

MANUAL REVISION #

APPENDIX A (1900.000.00)

DISCUSSION:

The purpose of this memorandum is to update the income guidelines for Presumptive Eligibility due to the increase in the Federal Poverty Level (FPL). These guidelines are effective from April 1, 2021 through March 31, 2022. Appendix A, found in the Presumptive Eligibility Manual has been updated to reflect the new FPL. 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/df                                              

IM-25 2021 UPDATE OF POVERTY INCOME GUIDELINES FOR FAMILY MO HEALTHNET (MAGI) PROGRAMS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  2021 UPDATE OF POVERTY INCOME GUIDELINES FOR FAMILY MO HEALTHNET (MAGI) PROGRAMS

MANUAL REVISION #

1805.030.20.10

1800.000.00 APPENDIX A

1800.000.00 APPENDIX B

1800.000.00 APPENDIX D

1800.000.00 APPENDIX E

1800.000.00 APPENDIX I

FORM REVISION #

IM-4PRM                    

DISCUSSION:

Effective April 1, 2021, the Federal Poverty Level (FPL) income guidelines are increased for:

  • MO HealthNet for Kids (MHK);
  • Children’s Health Insurance Program (CHIP);
  • MO HealthNet for Pregnant Women (MPW);
  • Show-Me Healthy Babies (SMHB);
  • Uninsured Women’s Health Services (UWHS); and
  • All Presumptive Eligibility programs:
    • Temporary MO HealthNet During Pregnancy (TEMP);
    • Show-Me Health Babies Presumptive Eligibility (SMHB-PE);
    • Presumptive Eligibility for Children (PC); and
    • Presumptive Eligibility for Parents/Caretaker Relatives (MHF-PE).

NOTE: New poverty income guidelines for Presumptive Eligibility programs will be provided to Qualified Entities by Income Maintenance Program and Policy.

MAGI cases will be adjusted in April 2021 based on the new FPL income guidelines; however, due to the Public Health Emergency (PHE), no cases will have coverage closed or reduced to a lower level of care due to FPL adjustments until after the PHE has ended. 

PREMIUM REFUNDS

Premiums paid for April coverage will be refunded to the participant if the FPL causes the case to:

  • become eligible as a non-premium case;
  • go from CHIP75 to CHIP74; or
  • go from CHIP74 to CHIP73.

The refund process will take approximately 8 weeks to complete.

REQUEST FOR HEARING/CONTINUED BENEFITS

After the PHE expires, any household receiving an IM-80 Adverse Action Notice may request a hearing on the adjustment action within 10 days from the date of the notice.

If a household receiving an IM-80 Adverse Action Notice requests a hearing on the adjustment within 10 days of the notice, the household benefits continue at the level before the FPL adjustment until the hearing decision is made. Staff should inform the household that if continued benefits are issued and the agency is determined to be correct, a claim will be established for any overpayment.

MAGI MANUAL, PROGRAM DESCRIPTIONS AND OTHER RESOURCES

MAGI Manual section 1805.030.20.10 Income Excluded Under MAGI has been updated to reflect an increase in the tax filer threshold for earned income from a child to $12,400 based on the 2020 IRS Publication 501.

NOTE: The tax filer threshold for unearned income from a child has not increased and remains the same.

The internet pages MHK/MHF/TA Income Chart and Do Your Children Need Health Coverage are updated to include the change in FPL income limits.

NECESSARY ACTION:

  • Begin using the new federal poverty level income guidelines effective for April 2021 and later.
  • Review this memorandum with appropriate staff.

 

KE/al                                       

 

 

IM-24 MILEAGE EXPENSE RATE INCREASE

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  MILEAGE EXPENSE RATE INCREASE

MANUAL REVISION #

APPENDIX J

DISCUSSION:

The state mileage rate used to calculate expenses for Income Maintenance Programs will increase to $0.43 effective April 1, 2021.

A Memorandum for DSS Employees was issued by the Human Resource Center announcing the same change to employee mileage reimbursement rates, often used on monthly expense reports. The increased rate for employee mileage reimbursement is effective March 1, 2021.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

KE/vb

 

IM-23 SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)-EXCESS INCOME VERIFICATION REQUIREMENTS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)-EXCESS INCOME VERIFICATION REQUIREMENTS

MANUAL REVISION #

1115.095.00

1115.095.05

1115.095.10

DISCUSSION:

The purpose of this memo is to provide clarification from the Food and Nutrition Service (FNS) of a change in the federal regulation for the treatment of verification of excessive income claimed by SNAP households. Before a SNAP case can be closed or application rejected for excess income, hard copy verification must be obtained. SNAP cases cannot close solely on the household’s statement of income. 

When a participant declares income in excess of the gross income limit, income verification is requested via the Request for Information (FA-325). System changes have been made to require verification. If the household fails to provide verification, the SNAP case will close or application will reject for failure to provide verification. Closure for excessive income (EXI) can only be made once verification has been provided.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/ja                                             

IM-22 HOME AND COMMUNITY BASED SERVICES (HCB) REFERRAL UPDATE

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  HOME AND COMMUNITY BASED SERVICES (HCB) REFERRAL UPDATE

MANUAL REVISION #

0820.030.10.05

DISCUSSION:

The purpose of this memorandum is to introduce a clarification added to the MO HealthNet for the Aged, Blind, and Disabled (MHABD) Manual.

Section 0820.030.10.05 has been updated to clarify that a Home and Community Based (HCB) referral is not needed when the participant is eligible for MHABD Non-Spend Down (MHNS).

MHNS provides the same coverage as HCB.

Refer to the HCB vs HCBS chart for further clarification of coverage and eligibility for HCB which requires a referral to DHSS versus HCBS services provided under non-spend down or spend down coverage.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Do not submit an IM-54A for an individual who is eligible for MHNS.

 

KE/vb

IM-21 INCARCERATION REPORTED BY ACCURINT FOR GOVERNMENT ELIGIBILITY (AFGE)

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  INCARCERATION REPORTED BY ACCURINT FOR GOVERNMENT ELIGIBILITY (AFGE)

FORM REVISION #

Information Notice-Regarding an Action Taken on your Case (IM-50AfGE)

DISCUSSION:

The Accurint for Government Eligibility (AfGE) portal provides information regarding incarceration in more than 30 states.  AfGE may be used for the MO HealthNet for the Aged, Blind, and Disabled (MHABD) and Family MO HealthNet (MAGI) programs at the time of application and at annual renewal.

Refer to the AfGE User Guide for instructions on how and when to access incarceration information available in the AfGE portal.

Continue to follow the policies and procedures discussed in the following memos:

The Suspending MO HealthNet Participants (IM-150) form must be completed using the information gathered from the AfGE portal.  The form and AfGE printout must be sent in one attachment via email to MHNJailsandDOCReport@ip.sp.mo.gov.  The AfGE results must also be stored in the participant’s electronic file in the Electronic Content Management (ECM) system.  Sending the document to the SharePoint address does not automatically add the document to the electronic file in the ECM.

Incarceration information provided by the AfGE portal is subject to Fair Credit Reporting Act (FCRA) requirements.  Staff must have the appropriate FCRA authorization prior to searching the AfGE portal for incarceration information.  Information regarding proper authorization to review FCRA sources is available in the Electronic Verification System section of the General Information manual. 

 NOTE:  Individuals who are not applying for or receiving MO HealthNet coverage must sign an Authorization for Verification (IM-6EVS) form before their information can be accessed in the AfGE portal.  This includes spouses who are not requesting coverage on the MHABD case and parents who are not requesting coverage on the MAGI case. 

In order to notify the participant of a negative action taken on their case due to information reported by AfGE, staff must include an IM-50AfGE Information Notice-Regarding an Action Taken on your Case with the notices regarding the suspension of MO HealthNet benefits.  This form provides notification for the participants MO HealthNet case as well as any additional cases such as TA, CC, or the Supplemental Nutrition Assistance Program (SNAP). 

Questions must be sent through normal supervisory channels to the MHN Program and Policy Unit at COLE.MHNPolicy@dss.mo.gov.  If a case specific policy clearance is needed, the Request for Interpretation of Policy (IM-14) process should be utilized.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/rr/kg