IM-30 CLARIFICATION OF CLOSING ACTION DATES AND APPLICATION DUE DATES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  CLARIFICATION OF CLOSING ACTION DATES AND APPLICATION DUE DATES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL

MANUAL REVISION #

0840.015.10

0820.020.05.10

0835.000.00

0835.010.00                               

DISCUSSION:

The MHABD manual has been updated to clarify the timeframes allowed in the MHABD cancel closing and cancel rejection policies.    

Cancel Closings:

When a participant provides ALL of the missing information that caused the case to close, within 30 days of the date the closing action is complete, the closing can be canceled. 

The closing action is considered complete on the date the case closed, not the date the coverage ends.  For some MHABD programs a case may close on a particular date with coverage continuing through the end of the month or the end of the following month.  The Action Notice (FA-460 or IM-33) notifies the participant of the date the case closed, and the date coverage ends.

When reviewing the eligibility system, the action is considered completed on the date listed on the EU Action Log (EULOG/FM40) screen under the STATUS DATE for the particular eligibility determination with status of AUC.

If the case closed due to information that was not provided during a request to add a person who is requesting coverage or to add a category of coverage to an active MHABD case and that information is later provided, in addition to pursuing a cancel closing of the case, ensure that the request for coverage continues to be processed if information was provided within the appropriate cancel rejection timeframes.

NOTE:  A new add a person request will need to be registered using the original application date.

Canceling a rejection:

A cancel rejection can be pursued for applications that were rejected due to agency error, failure to provide required information, and failure to cooperate.

Cancel rejection policy has been relocated to follow the policy regarding application processing timeframes.  Manual section 0835.000.00 Prompt Disposition has been renamed 0835.000.00 Application Processing Timeframes for MO HealthNet for the Aged, Blind, and Disabled Programs.  MHABD manual section 0820.020.05.10 is now obsolete.  The policy labeled Canceling a Rejection has been moved to MHABD manual section 0835.010.00.    

MHABD applications rejected due to failure to provide requested information or failure to cooperate can have the rejection canceled if ALL information is provided by the application due date.  Due dates are referenced in MHABD manual section 0835.000.00 Application Processing Timeframes for MO HealthNet for the Aged, Blind, and Disabled Programs

  • Applications based on Permanent and Total Disability, Blind Pension, or Supplemental Aid to the Blind eligibility criteria are due within 90 days.
  • Applications based on Old Age Assistance eligibility criteria are due within 45 days.

Policy regarding canceling the rejection of a request to add a person or add a category of coverage to an active MHABD case has been added to MHABD Manual Section 0835.010.00 Canceling a Rejection.

The MHABD Cancel Reject/Cancel Close Chart is available on the IM Training intranet page.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/rr

IM-14 UPDATES TO INCOME AND DEDUCTION SECTIONS IN THE FAMILY MO HEALTHNET (MAGI) MANUAL

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  UPDATES TO INCOME AND DEDUCTION SECTIONS IN THE FAMILY MO HEALTHNET (MAGI) MANUAL

MANUAL REVISION #

1805.030.05

1805.030.20.05

1805.030.20.10

1805.030.20.15

1805.030.25.10

1805.035.00

DISCUSSION:

The purpose of this memorandum is to introduce updates to the following income and deductions sections in the MAGI manual. Updates include formatting changes and specific changes to the following sections:

1805.030.05 Income Evidence is updated to include sections regarding excluded income types and recording notes;

1805.030.20.05 Income Included Under MAGI is updated to include severance pay, fishing income, additional information about disability benefits, and additional information about Social Security benefits;

1805.030.20.10 Income Excluded Under MAGI is updated to include Crowdfunding Account information that was erroneously removed, remove severance pay, and provide additional information about disability benefits;

1805.030.20.15 Allowable Deductions is partially rearranged for clarity and updated with current annual deduction limits;

1805.030.25.10 Patterns of Income is updated with a clarification to use the eligibility system to convert income whenever possible; and

1805.035.00 Adding Income Comments to Evidence is updated with the addition of comment/note examples.

NECESSARY ACTION:

 

KE/ers

IM-149 REVISION OF MAGI HOUSEHOLD COMPOSTION FOR TAX FILERS SECTION IN THE MO HEALTHNET FOR FAMILIES (MAGI) MANUAL

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  REVISION OF MAGI HOUSEHOLD COMPOSTION FOR TAX FILERS SECTION IN THE MO HEALTHNET FOR FAMILIES (MAGI) MANUAL

MANUAL REVISION #
1805.030.10.10

DISCUSSION:

Section 1805.030.10.10 MAGI Household Composition for Tax Filers is updated to clarify separated individuals do not count in one another’s MAGI household.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/ers

OEC 20-05 COVID-19 Temporary School Age Authorizations

FROM:  JOANIE ROGERS, INTERIM DIRECTOR CHILDREN’S DIVISION

                KIM EVANS, DIRECTOR FAMILY SUPPORT DIVISION

SUBJECT:  CHILD CARE AUTHORIZATIONS FOR CHILDREN NOT ATTENDING SCHOOL IN PERSON

 

The Coronavirus, Aid Relief, and Economic Security (CARES) Act allows for temporary changes to child care authorizations for Child Care Subsidy eligible families. The following temporary change will be in effect September 1, 2020 through December 31, 2020:

Currently, during the school year, school age children may be authorized up to 5 fulltime day units of care, to allow for typical days school would not be in session and part or half time day units of care as needed, based on the parent’s need for care.

The temporary change allows school age children to be authorized up to 23 fulltime day units of care, for children not attending school in person. Children who will be attending child care during the school day while parents are participating in a valid need may be authorized for full time day units based on the parent’s valid need.

School age children authorized for half and part time daytime units of care recently had the authorization changed to reflect full time day units for the same number of units. The authorizations will be effective September 1, 2020 through the eligibility period or until December 31, 2020, whichever date is later. Authorizations that are in effect after December 31, 2020, will reflect the original authorization based on the actual verified need.

Benefit Program Technicians (Eligibility Specialists) will authorize new child care participants for full time day units for the number of day units needed, based on the number of days in care, not the number of hours in care. This temporary benefit is in effective until December 31, 2020. The authorizations for the full time day units for the school age children will end December 31, 2020 and a new authorization block or blocks must be entered based on the actual verified need. All new authorizations must be authorized for the entire 12 month eligibility period.

 

NECESSARY ACTION

    1. Review this memorandum with all Children’s Division and Family Support Division staff.
    2. Review revised Child Care Subsidy sections as indicated below.
    3. All questions should be cleared through normal supervisory channels and directed to:

PDS/MAS II Contact

Sharon Barsby

573-751-2037

Sharon.Barsby@dss.mo.gov

Program Manager

Marianne A Dawson

573-751-6793

Marianne.A.Dawson@dss.mo.gov

CHILD CARE SUBSIDY PROGRAM MANUAL REVISIONS

N/A

FORMS AND INSTRUCTIONS

N/A

REFERENCE DOCUMENTS AND RESOURCES

 

RELATED STATUTE

N/A

 

OEC20-04 EXTENTSION OF TEMPORARY CHANGES IN ELIGIBILITY FOR CHILD CARE

 

FROM:                      DAVID WOOD, DIRECTOR CHILDREN’S DIVISION

                                  KIM EVANS, DIRECTOR, FAMILY SUPPORT DIVISION

 

SUBJECT:                EXTENSION OF TEMPORARY CHANGES IN ELIGIBILITY FOR CHILD CARE

 

The Coronavirus Aid, Relief, and Economic Security (CARES) Act Child Care Plan allows for temporary changes in eligibility for Child Care Subsidy. Eligibility for the temporary changes that were effective May 1, 2020, has been extended.

Families were eligible to receive a temporary Child Care Subsidy benefit for 90 days of job search. The benefit was available for application through August 31, 2020. DSS is pleased to announce the application for a temporary Child Care Subsidy benefit for families that are unemployed is available through September 30, 2020. Families that apply and qualify would receive 90 days of work search, as long as they apply by September 30, 2020. Families must indicate on their application that they are unemployed due to Covid-19 and must agree that they are continuing to search for employment.

In FAMIS, the Child Care Need (FMAC/CCNEED) screen requires each parent in the eligibility unit to have the COVID-19 Job Search (CJS) code entered as the reason for need. Client statement will be accepted as verification.

Families are also eligible to receive Transitional Child Care (TCC) without first being eligible for traditional child care. Previously, a family applying for Child Care Subsidy as a new applicant between May 1, 2020 and August 31, 2020, could be eligible for TCC when their adjusted gross income was between 139% and 215% of the Federal Poverty Level (FPL). This temporary benefit has now been extended to be available to families May 1, 2020 through October 31, 2020. Families receiving this temporary benefit will need to reapply for Child Care Subsidy prior to November 1, 2020, to be considered for eligibility after the temporary benefit expires October 31, 2020

 

NECESSARY ACTION

    1. Review this memorandum with all Children’s Division and Family Support Division staff.
    2. 2.Review revised Child Care Subsidy sections as indicated below.
    3. All questions should be cleared through normal supervisory channels and directed to:

 

PDS/MAS II Contact

Sharon Barsby

573-751-2037

Sharon.Barsby@dss.mo.gov

Program Manager

Marianne A Dawson

573-751-6793

Marianne.A.Dawson@dss.mo.gov

CHILD CARE SUBSIDY PROGRAM MANUAL REVISIONS

FORMS AND INSTRUCTIONSN/A

REFERENCE DOCUMENTS AND RESOURCES 

RELATED STATUTE

N/A

 

 

 

 

OEC20-02 TEMPORARY CHANGES IN ELIGIBILITY FOR CHILD CARE

FROM:  REGINALD MCELHANNON, DIRECTOR CHILDREN’S DIVISION
                 KIM EVANS, DIRECTOR, FAMILY SUPPORT DIVISION

SUBJECT:  TEMPORARY CHANGES IN ELIGIBILITY FOR CHILD CARE

The Coronavirus Aid, Relief, and Economic Security (CARES) Act Child Care Plan allows for temporary changes in eligibility for Child Care Subsidy.  Effective May 1, 2020, the following temporary changes will be in effect:

Low-income Missouri families who are unemployed due to COVID-19 are eligible to receive a temporary Child Care Subsidy benefit for 90 days of job search.  The benefit is available for application through August 31, 2020.  Families that apply must indicate they are unemployed due to COVID-19 and must agree that they are searching for work.  These criteria will be verified by client statement and will be documented in FAMIS notes.

In FAMIS, the Child Care Need (FMAC/CCNEED) screen requires each parent in the eligibility unit to have the COVID-19 Job Search (CJS) code entered as the reason for need.  Client statement will be accepted as verification.

Effective May 1, 2020, parents who have a valid need for care, meet all other eligibility requirements, and have an income from 139% to 215% of the federal poverty level (FPL) will be eligible for transitional child care until August 31, 2020, without the requirement of having a current active Child Care Subsidy case.

Households who applied and were denied during May due to invalid need or excessive income will be re-evaluated for eligibility.

NECESSARY ACTION

  1. Review this memorandum with all Children’s Division and Family Support Division staff.
  2. Review revised Child Care Subsidy sections as indicated below.
  3. All questions should be cleared through normal supervisory channels and directed to:
PDS/MAS II Contact

Sharon Barsby
573-751-2037
Sharon.Barsby@dss.mo.gov

Program Manager

Marianne A Dawson
573-751-6793
Marianne.A.Dawson@dss.mo.gov

CHILD CARE SUBSIDY PROGRAM MANUAL REVISIONS

N/A

FORMS AND INSTRUCTIONS

N/A

REFERENCE DOCUMENTS AND RESOURCES
RELATED STATUTE

N/A

IM-46 COVID-19 PANDEMIC SNAP REPLACEMENT BENEFIT POLICY

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  COVID-19 PANDEMIC SNAP REPLACEMENT BENEFIT POLICY

DISCUSSION:

The purpose of this memo is to inform staff how to replace COVID-19 Pandemic SNAP benefits due ­­­­­to­­­­­ a household misfortune. COVID-19 P-SNAP benefit have been issued statewide. Most households have received additional benefits taking them to the maximum for their household size. FAMIS limits replacements to one month’s normal allotment of benefits

The additional P-SNAP benefits are also eligible for replacement due to household misfortune. To issue replacement benefits in addition to the normal monthly allotment, it will be necessary to issue a separate issuance. FAMIS only allows one replacement issuance per day, the additional P-SNAP replacement­ must be issued the following day.

NOTE: In some cases, it may take more than two issuances due to the normal monthly allotment and amount of replacement request.

For example, client normally receives $90 and received an additional $104 P-SNAP benefit (displaying as DSU) bringing them to the maximum of $194. There was a power outage destroying $194 worth of food purchased with benefits. Client completes a Request for Replacement for $194. Issuing the replacements will require a replacement issuance of the $90, the usual issuance, and the next day issue another $90, then the next day issue the remaining $14 to replace the lost $194.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

KE/cs

IM-30 COVID-19 TEMPORARY UPDATES TO THE TEMPORARY ASSISTANCE (TA) PROGRAM

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  COVID-19 TEMPORARY UPDATES TO THE TEMPORARY ASSISTANCE (TA) PROGRAM             

DISCUSSION:

On March 13, 2020, a national health emergency was declared in response to COVID-19. Due to this emergency, the Family Support Division (FSD) recognizes that some Temporary Assistance (TA) eligibility factors may be difficult to satisfy due to unavailability or other hardships. Below are three (3) temporary policy updates being implemented to assist TA applicant/participants.

45 Month Lifetime Limit Extension

FSD is extending TA benefits to Forty Eight (48) months through Hardship Extensions. Any participant that is due to close for meeting the Forty Five (45) month Lifetime Limit and do not qualify for any exemptions during the months of March, April and May 2020 will receive the Hardship Extension.

Hardship Extensions will be completed through system updates for all currently active participants that have reached or will reach their 45-month lifetime limit in the months of March, April, and May 2020. The COMPACT screen will be updated to show these participants as J-“Hardship extension referred to MWA” in the “Work Req Ind” field and 25-“Family Crisis” in the “Extension Rsn” field. These will have a re-evaluation date of 05/15/20.

FSD staff processing TA applications received March 1 – May 31, 2020 will follow normal procedures when a client may be eligible for this hardship extension with the exception of the temporary changes below due to the COVID019 crisis:

  • FSD staff will enter a re-evaluation date of 3 days following the date the case is taken through CONFLOWS. (Refer to the CRG under Lifetime Limit for current process).
  • When completing the IM-2EH for this hardship extension you will mark Family Crisis and enter in the explanation: COVID19, client has reached their 45-month lifetime limit.
  • All requests for an extension will continue to be sent to the TA/CC processing center at GROUP E, FSD.  Only those who are currently responsible for determining extension eligibility will enter the information on the COMPACT screen regarding the COVID 19 extension and will enter a comment about the action using COVID19 in the title for the comment.
  • The codes being used are J-“Hardship extension referred to MWA” in the “Work Req Ind” field and 25-“Family Crisis” in the “extension rsn” field on the COMPACT screen. These hardship extensions are for the months of March, April and May 2020.

This update will be re-evaluated at the end of May.

Drug Testing and Drug Treatment Referrals

FSD is suspending all mandatory drug testing and treatment referrals. FSD staff will not change any process in entering an application in the Family Assistance Management Information System (FAMIS) based on the clients’ answers to the drug test screening question and the waiver for drug treatment in lieu of a drug test question.

FSD staff will continue to follow TA Policy, 0240.000.00 Temporary Assistance Drug Test Requirements. Participants that are mandatory for drug testing or treatment will still be referred after the COVID-19 Health Emergency is over.

Participants that received the following disqualifications with a violation date of 03/01/20 were end dated with code of SNI – “Sanction Not Imposed”.

DNS – DID NOT SHOW UP FOR DRUG TEST

6NS – DID NOT SHOW-UP FOR DRUG TEST-6 MOS

TRP – FAILURE TO PARTICIPATE IN MANDATORY TREATMENT

These participants will be re-referred to start the process over once the COVID-19 crisis is over.

This update will be re-evaluated at the end of May.

MWA Work Requirements

FSD is suspending MWA work requirements for TA participants for 90 days. In addition, the completion of the TA Orientation and Personal Responsibility Plan (PRP) is waived for the length of time in which the work requirement is suspended.

  • Any actions to reduce benefits or close for WR5 or WRF sanctions will be put on hold during the suspension.
  • FSD referrals will continue to be sent and MWA contractors will still attempt to engage the participants.
  • There will be a temporary change in the initial contact appointment letter sent by the MWA contractors to offer services during the COVID-19 crisis but not require their immediate participation. The goal in taking this action is that we will be able to continue to provide supportive services to those participants who are able to engage in work activities while ensuring that those participants who are not able to actively engage encounter no negative effects during this time.
  • FSD staff should continue their usual coding for recipients on the COMPACT screen with the exception of the Orientation/PRP field. A new code CD- “Waived Due to COVID-19” has been added to this field in order to waive the TA Orientation and PRP at this time.

Those cases that are for WRF sanctioned applicants should continue to be referred. There are no changes for FSD Staff in FAMIS. The MWA contractors will implement a process that will ensure sanctioned applicant cases are not rejected due to not completing the needed hours.

ITSD will be prohibiting any work requirement case sanctions (codes WR5 or WRF) from being activated in FAMIS during the specified time period. FSD staff are instructed to not act to end or delete any of these sanctions in FAMIS at this time.

The work requirement will be re-evaluated at the end of May.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Follow above instructions starting immediately.

KE/hrp/ph/ejf/jp

OEC20-01 EXTENSION OF CHILD CARE SUBSIDY DUE TO COVID-19

FROM:  REGINALD MCELHANNON, DIRECTOR CHILDREN’S DIVISION
                  KIM EVANS, DIRECTOR, FAMILY SUPPORT DIVISION
SUBJECT:  EXTENSION OF CHILD CARE SUBSIDY DUE TO COVID-19

On March 13, 2020 a national health emergency was declared in response to COVID-19.  As a result, Child Care Subsidy benefits will be extended for all households required to re-certify during April, May and June of 2020.   This extension will allow temporary changes to the Child Care Subsidy program that will help keep Missourians safe and healthy without fear of losing Child Care Subsidy benefits during this crisis.

To prevent Child Care subsidy from ending during the COVID-19 health crisis, a 3 month extension will be added to the current 12 month certification period for the months of April, May and June 2020.

Extension are as follows; cases that would have expired on:

04/1/2020 are extended through 06/30/2020,

05/1/2020 are extended through 07/31/2020, and

06/1/2020 are extended through08/31/2020.

Example: The Smith family is due to recertify for Child Care benefits in April 2020.  The eligibility system will case information for the current 12 month eligibility period and extend the certification through 06/30/2020.  The Smith family will continue to receive the same amount of Child Care Subsidy with no benefit interruptions.

NECESSARY ACTION

1. Review this memorandum with all Children’s Division and Family Support Division staff.
2. Review revised Child Care Subsidy sections as indicated below.
3. All questions should be cleared through normal supervisory channels and directed to:

PDS/MAS II CONTACT
Sharon Barsby
573-751-2037
Sharon.Barsby@dss.mo.gov
PROGRAM MANAGER
Marianne A Dawson
573-751-6793
Marianne.A.Dawson@dss.mo.gov
 

CHILD CARE SUBSIDY PROGRAM MANUAL REVISIONS

N/A

FORMS AND INSTRUCTIONS

N/A

REFERENCE DOCUMENTS AND RESOURCES

RELATED STATUTE

N/A

IM-04 UPDATE TO THE INCOME MAINTENANCE (IM) MANUAL FAX POLICY

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  UPDATE TO THE INCOME MAINTENANCE (IM) MANUAL FAX POLICY  

MANUAL REVISION #04

0107.010.10

 

DISCUSSION:

The General Information section of the IM Manual has been updated.  Section 0107.010.10 Fax Policy has been updated to include the policy on Safeguarding Federal Tax Information (FTI).  This policy is effective immediately.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/sh/rw