M E M O R A N D U M
IM-162 11/14/00 NEW BENEFIT
SECURITY CARD CANCELLATION CODE
|NEW BENEFIT SECURITY CARD CANCELLATION
|Effective immediately, eFunds (formerly
Deluxe) representatives will be using a new cancellation code in the card
status field in the Administrative Terminal (MOP). When participants
contact the eFunds Help Desk to request a new Benefit Security Card, and
the address in MOP is incorrect, the code "BA" (bad address) is entered.
"BA" cancels the card, but does not automatically issue a new card.
Participants are referred back to the local county office to have the address
updated and a new card issued.
If a participant contacts the county office
to have an address updated and code "BA" is shown in MOP, take the following
Verify the correct address.
Complete an address change as follows:
In FSU5/IMU5, as appropriate, for active
EBTA for closed, rejected, or expired
Contact Food Stamp Program and Policy
Unit for overrides on food stamp cases that expire in the current
month and it is after payroll closing.
Data Processing staff are working on adding
this code and a message on the "Undelivered Card Report No. ESDDY041-01".
When the programming is complete, a memorandum will be issued with further
To issue a card, request the new card
Enter a "c" in the action field and
a "y" in the reissue field.
Press enter. A message will appear
to cancel the card in MOP before reissuing. Press enter again and
the message will read, "Record Updated. Enter Next DCN".
Review this memorandum with all appropriate
Change addresses of individuals referred
by eFunds to the county office for bad addresses.
Follow instructions provided to issue
new Benefit Security® Cards when the card status code "BA"
is shown in MOP.
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