IM-164 11/15/00 CLAIMS AND RESTITUTION ADMINISTRATIVE HEARING
|CLAIMS AND RESTITUTION PENDING ADMINISTRATIVE HEARING, REPORT NO. FCLMR485-01|
|Food stamp claims are entered in the Claim
Accounting and Restitution System (CARS) as either Inadvertent Household
Error (IHE) or Agency Error (AE) claims. All food stamp IHE claims
are referred to the Welfare Investigative Unit (WIU) for investigating
whether the claim is a result of fraud.
If WIU determines that a food stamp claim is not the result of fraud, the claim is referred back to the county for the collection process to begin (Report No. FCLX3711). If WIU determines that fraud may be involved, a notice of possible disqualification is sent to the household. A "Y" is entered in the "administrative hearing" field in the OVCA/OVCC screen. The "Y" indicator prevents demand letters from being sent to the household. No collection on these claims is possible with the "Y" indicator entered. After the decision is made in the administrative hearing, the "Y" is removed and demand letters are sent to the household to begin the collection process.
After review of CARS, a problem has been identified with the administrative hearing field. A large number of food stamp claims have a "Y" in the administrative hearing field. Some of the claims have been in this pending status for an excessive amount of time. It cannot be determined by looking at the system only whether there is a backlog of administrative hearings or if policy/procedure regarding this field is unclear to staff.
The Claims and Restitution Pending Administrative Hearing Report No. FCLMR485-01 lists all food stamp claims in which the "Y" indicator is entered. A copy of this report is being sent to each county that appears on the report. Please pull the cases shown on the report and take the following action.
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