M E M O R A N D U M

IM-167  11/27/00  IM-AUTOMATED NOTICE OF EXPIRATION (NOE)


SUBJECT:
AUTOMATED NOTICE OF EXPIRATION (NOE)
FORMS MANUAL REVISION #37: IM-32A
NOTICE OF EXPIRATION AND INSTRUCTIONS
 
DISCUSSION:
Based on suggestions from Food and Nutrition Services and field staff, the automated form IM-32A, Notice of Expiration (NOE), was revised.  The new format was effective with the August mailing.  The changes are as follows: 
 
  • The statement to remind households the return address must show in the window envelope is moved from the bottom of the NOE and placed at the top of the page in the first paragraph. 
  • A statement is added to notify households if reapplication is not made before the end of the current certification period, benefits will be prorated.
  • A sentence is added to the section "To Reapply, You Must:" to notify the household of its responsibility to reschedule missed interviews.
  • The sentence in the last paragraph that reads "Be sure to provide a phone number and time when you can be reached for an interview" is emphasized through use of capital letters and bold print. 


Attached is a sample copy of the automated NOE. Destroy/recycle the automated IM-32A with a revision date of 04/13/00.  File the automated IM-32A revised 08/17/00 and the form instructions in the IM Forms Manual.

 
NECESSARY ACTION:
  •  Discuss this memorandum with all appropriate staff.
  •  Destroy/recycle the automated IM-32A with a revision date of 04/13/00.
  • File the revised automated IM-32A dated 08/17/00 and the form instructions in the IM Forms Manual.
BJK
Distribution #3
Forms not available on-line, hard copy only.

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