M E M O R A N D U M

IM-169 11/27/00  COOPERATION WITH THE WELFARE INVESTIGATION UNIT


SUBJECT:
COOPERATION WITH THE WELFARE INVESTIGATION UNIT
 
DISCUSSION:
The Welfare Investigation Unit (WIU) investigates retailers suspected of Food Stamp Program violations. In the course of investigating the suspected violations WIU investigators will interview food stamp participants who have conducted business with the suspect retailer.  The following procedures are effective for those participants who fail to respond to WIU's request for an interview:
  • WIU will send a notice to the caseworker notifying the worker the participant has failed to cooperate in their investigation.
  • Upon receipt of the notice from WIU, the caseworker will send a Notice of Expiration (IM-32A) to shorten the certification period, if more than one month remains in the certification period.  The notice must include a phone number for WIU and encourage the participant to contact WIU for an appointment. 
  • If the participant does not contact WIU as a result of the IM-32A, the caseworker facilitates scheduling a face-to-face interview with the WIU investigator at the recertification for FS. 
  • If unable to schedule the interview with the WIU investigator, encourage the participant to contact WIU.  Provide WIU's phone number to the participant and encourage them to set up an appointment.
  • Process the FS application.
 
NECESSARY ACTION:
  • Review this memorandum with all appropriate staff.
  • Shorten the certification period for food stamp participants who fail to cooperate with WIU.
    •  
  • Schedule a face-to-face interview with the participant and WIU investigator at reapplication when the participant fails to cooperate.
JKW
Distribution #3

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