IM-36 02/25/00 CONTRACTED CASE MANAGEMENT SERVICES
|CONTRACTED CASE MANAGEMENT SERVICES|
|The purpose of this memorandum is to remind
staff what is an appropriate referral to contracted case management and
why this is important.
The individual referred must be an active Temporary Assistance recipient. If the individual's cash assistance is going to close they should not be referred to contracted cash management.
The individual must also be a mandatory recipient who is a Level 1 or Level 2. They may be referred as a Level 3 to a Structured Family Assistance Program only. Teenage parents or two parent households should not be referred to contracted case management.
The case management contractor is paid $50.00 when they receive a referral from DFS and the contractor is unable to engage the person in four attempts. This includes three written notifications and one face-to-face contact. DFS must pay for the attempts even if the referral from DFS is an improper referral.
For more information concerning referrals to contracted case management providers, refer to IM-12, dated February 22, 1999, Referrals to Contracted Case Management Providers, and IM-137, dated September 28, 1999, Referrals to DFS Case Management, Contracted Case Management and Welfare to Work.