The individual referred must be an active Temporary Assistance recipient.  If the individual's cash assistance is going to close they should not be referred to contracted cash management. 

The individual must also be a mandatory recipient who is a Level 1 or Level 2.  They may be referred as a Level 3 to a Structured Family Assistance Program only.  Teenage parents or two parent households should not be referred to contracted case management.

The case management contractor is paid $50.00 when they receive a referral from DFS and the contractor is unable to engage the person in four attempts.  This includes three written notifications and one face-to-face contact.  DFS must pay for the attempts even if the referral from DFS is an improper referral.

For more information concerning referrals to contracted case management providers, refer to  IM-12, dated February 22, 1999, Referrals to Contracted Case Management Providers, and IM-137, dated September 28, 1999, Referrals to DFS Case Management, Contracted Case Management and Welfare to Work.

Review this memorandum with all appropriate staff.

 

Refer only mandatory Temporary Assistance recipients who are Level 1 or Level 2 to contracted case management providers (unless they are a Structured Family Assistance Program - Only).

 

Review IM-12, Referrals to contracted case management Providers, dated February 22, 1999 and IM-137, dated September 28, 1999.