IM-52 03/23/00 REJECT OF TIMELY RECERT - FS MAN REV #10
|REJECTION OF TIMELY RECERTIFICATIONS
FOOD STAMP MANUAL REVISION #10 :
|Staff requested clarification of the policy
regarding the rejection of timely food stamp recertifications.
Households who complete a timely reapplication for food stamp benefits have until the end of the current certification to provide the requested information. If the household fails to provide requested verification by the last day of the certification, and has had ten days to provide the information, the application is rejected the next working day.
Example 1: Mr. A is certified through February 2000. He completes a timely reapplication on February 14, 2000. He has until Tuesday, February 29, 2000, to provide requested verification. Mr. A does not provide the verification. On Wednesday, March 1, 2000, the application is rejected.
Example 2: Mr. B is certified through April 2000. He completes a timely reapplication on April 11, 2000. He has until Sunday, April 30, 2000, to provide requested verification. Mr. B does not provide the verification. On Monday, May 1, 2000, the application is rejected.
Example 3: Ms. C is certified through June 2000. She completes a timely reapplication on June 5, 2000. She reports a new job on June 23, 2000. Her caseworker requests the verification of her new employment on June 23, 2000. Ms. C has until Monday, July 3, 2000, to provide the verification. She does not provide the requested verification. On Wednesday, July 5, 2000, the application is rejected.
The Food Stamp Manual sections 1130.020.20-1130.020.25 are revised to provide clarification of this policy. The Food Stamp Manual sections 1130.000.00-1130.025.00 are revised to reflect EBT language.
The Food Stamp Program and Policy Unit is working with Data Processing to correct the due dates on the Weekly Application Control Report. Programming is also necessary in the FSU5 system to not require delay codes. Until the programming is complete, enter a client delay code. Supervisors need to keep track of the number of timely reapplications that are rejected and are not counted as delayed for the worker. Staff will be notified when these changes are made.
After investigating all eligibility factors, either:
1. approve the application as soon as possible but not later than the date which allows for household participation by the 30th day after the application is filed except in those cases in which the household is eligible for expedited service (approval of the application includes the opportunity to participate);
Households determined eligible have an opportunity to participate as soon as possible, but not later than 30 days after the application is filed. An opportunity to participate consists of providing households with a Benefit Security Card.
1. If the Benefit Security Card is mailed to the household, allow one working day for mail issuance processing and two mail days for delivery. (Do not include Sunday or postal holidays as mail days.)
Prorate a household's benefit level for the initial month of certification from the day of the month it applies for benefits. Initial month is defined as the first month the household is certified for participation following any period the household was not certified for participation. Different regulations regarding proration apply for new applications and for recertifications.
1130.010.05 Proration for New Applications
Prorate the initial month's benefits based on the date of application.
If a household is certified for one or two months during the last half of the month of application and the household is notified in writing of the date by which it must reapply to avoid an interruption in benefits, the specified period protects the household from the initial month proration of benefits.
EXAMPLE: A household is certified for two months and notified it must reapply by 5/6. If it reapplies any time before the end of the day on 5/6, the household is given a full month's benefits for May, not a prorated issuance. May is not considered an initial month for this household.
EXCEPTION: Migrant and seasonal farm worker households are entitled to a full allotment rather than a prorated allotment as long as the break in participation does not exceed 30 days.
EXAMPLE: A migrant household certified through March reapplied on 4/12. The household receives a full allotment for April.
NOTE: For households jointly
applying for SSI and FS prior to release from an institution, prorate benefits
from the date of release from the institution.
1130.010.10 Proration for Recertifications
If the household submits an application for recertification prior to the expiration of its certification period and is found eligible for the first month following the end of the certification period, that month is not an initial month and do not prorate the allotment.
EXAMPLE: A household's certification period ends on 5/31, and the household submits its application for recertification on the same date. In this case, even though the application for recertification may not actually be approved until mid-June, no gap exists between certification periods. Therefore, June is not an initial month and the household allotment is not prorated.
EXAMPLE: A household's certification
period ends on 3/31, but the household does not reapply until 4/3.
If the household is eligible, its April benefits are prorated for the period
4/3 through 4/30.
1130.015.00 ANTICIPATED CHANGES AT TIME OF APPLICATION
Because of anticipated changes, a household may be eligible for the month of application, but ineligible in the subsequent month. The household is entitled to benefits for the month of application in a timely manner even if application processing results in benefits not being issued in the subsequent month. Similarly, a household may be ineligible for the month of application, but eligible in the subsequent month due to anticipated changes in circumstances. Even
though denied for the month of application,
the household does not have to reapply in the subsequent month. Use
the same application when denying benefits for the month of application
and making an eligibility determination for subsequent months.
Approve the recertification prior to the end of the household's current certification period when the household meets all eligibility requirements and completes the necessary processing steps. This allows the household an opportunity to participate by its normal issuance cycle the first month of the new certification period.
NOTE: Process recertifications
meeting expedited service criteria according to expedited service procedures.
To be considered a timely application for recertification, the following conditions must be met.
1. Households certified for one month or certified for two months in the second month of certification have 15 calendar days from the date of the Notice of Expiration prepared by the county. (See Time Frames for Sending/Dating Expiration Notice)
Process any application for recertification
NOT submitted in a timely manner as an application for initial certification.
If the application is received within 30 calendar days after the certification
period ends, do not verify income if the source has not changed and the
amount has not changed by more than $25, unless the information is incomplete,
inaccurate, inconsistent, or outdated.
1. Necessary processing steps also include the timely provision of necessary verification.
a. Allow the household ten days from the date of the request for information to supply the necessary verification. Document the date the information is due.2. Complete recertifications for categorically eligible households timely even if the Temporary Assistance redetermination has not been made.
a. Assume categorical eligibility for these households. Do not evaluate those eligibility factors not investigated for categorically eligible households.
Temporary Assistance termination, follow adverse action procedures.1130.020.20 Recertification Denials
IM-#52 March 23, 2000
DFS may deny recertification applications the first working day after the end of the household's current certification period if the household fails to appear for a scheduled interview or fails to provide needed verification (as long as the deadline for providing missing verification has elapsed).
Complete denials, including those for failure
to complete the interview or provide missing verification timely, either
the first working day after the end of the current certification or within
30 days after the date the application was filed as long as the household
had adequate time for providing the missing verification.
1. A household is entitled to uninterrupted benefits if it timely files an application for recertification, is timely interviewed, and timely provides needed verification.
Do not interrupt benefits for households making a timely reapplication and determined eligible. Take action on timely reapplications within the following time standards.
a. Notify households provided a notice of expiration at the time of certification, and that timely reapplied and completed the necessary processing steps, of eligibility or ineligibility within 30 days of the date the household received its last issuance. Provide the household an opportunity to participate within 30 days of the date of its last issuance also.
an immediate opportunity to participate within five working days upon eligibility determination.
2. DFS failure to provide eligible households that filed timely reapplications with an opportunity to participate in accordance with the above provisions is considered an administrative error. These households are eligible for restoration of lost benefits,
if as a result of such error, are unable
to participate in the month following the expiration of the certification
Loss of Uninterrupted Benefits
The household loses its right to uninterrupted benefits for:
1. failure to attend any interview scheduled on or after the deadline for timely filing of the application for recertification, orAlthough a household loses its right to uninterrupted benefits for such failures, do not deny the household at the time of the failure, unless the household refused to cooperate or the certification period has lapsed.
If the household loses its right to uninterrupted benefits, but is otherwise eligible after correcting such failures, provide benefits within 30 days after the date the application was filed.
EXAMPLE: The household applied
for recertification on 7/14. The current certification period expires
in July. An interview was scheduled on 7/23. The household
came to the scheduled interview and additional verification was requested.
The household has ten days to provide the requested verification, or until
8/2. The household cannot be denied prior to the end of its current
certification period, as the deadline for providing verification extends
past the current certification period. The household is entitled
to uninterrupted benefits issued to arrive when the household normally
receives its benefits.
1130.025.00 Delays in Processing
If DFS does not determine a household's
eligibility and provide an opportunity to participate within 30 days of
the day the application is filed, take the following action.
1130.025.05 Determine Cause of Delay
First determine the cause of the delay using the following criteria.
1. A delay is the fault of the household if the household failed to complete the application process even though the caseworker assisted the household. Take the following action before a delay is considered the household's fault.