IM-16 1/29/01 Check Replacement and Interim Reimbursement Procedures
|CHECK REPLACEMENT AND INTERIM REIMBURSEMENT PROCEDURES|
|The Division of Budget and Finance (DBF)
advises us that some problems are occurring with check replacement and
interim reimbursement procedures. Consequently, this memorandum reminds
staff to follow certain procedures.
General Relief claimants who have signed the IM-77 form will often contact caseworkers upon receiving their notice of Supplemental Security Income approval. Whenever possible, answer their questions regarding interim reimbursement procedures, but do not refer them to DBF. If staff cannot answer the questions, then refer claimants to our 1-800-392-1261 toll-free hotline number.
DBF states that some offices submit the IM-214, Affidavit for Replacement Check, without requesting a stop payment. If a claimant reports the non-receipt of a check, contact DBF to determine whether the check has been cashed. If the check is outstanding, request a stop payment before completing the IM-214 form.
Some offices are mailing the IM-215, Affidavit of Forgery, to clients, and other offices are completing the IM-215 form before clients have viewed the cashed checks. Do not mail the IM-215 form to claimants. Claimants must come into the office to view the cashed checks before completing the IM-215 form.