MEMORANDUM

DISCUSSION:

Memorandum IM-#87, dated December 15, 2009, introduced the Food Stamp Civil Rights training, and the requirement for all staff who work with the Food Stamp Program to complete this training annually.

The Food Stamp Civil Rights training has been updated to include the new vendor for Limited English proficient (LEP) services. It is available on the Employee Learning Center (ELC) for all FSD employees, except those identified as Child Support or Rehabilitation Services for the Blind staff. The training has also been added for certain Children’s Division (CD) clerical staff that have a dual role and work with FSD customers. If an employee did not have this training added to his/her training plan but s/he works with the Food Stamp Program, the manager must add this training to the employee’s training plan manually in the ELC. Working with the Food Stamp Program includes working in reception where Food Stamp applicants and participants come in or call in, assisting eligibility specialist staff with anything related to case files or applicants and participants, etc.

FSD and specified CD staff must complete this training within 30 days of the date of this memorandum. A reminder email from the ELC will be sent weekly for those individuals who have not yet completed this training.

Staff will be notified when it is time to complete the training each year.

New staff, including those recently hired or in a new position that includes Food Stamp-related responsibilities, must complete the Food Stamp Civil Rights training no later than one month after their start date with that position. Compliance reports are generated monthly and county management will be notified if staff need to complete the training.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

RT