MEMORANDUM

2011 Memorandums

IM-#15      03/07/11

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
P.O. BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL COUNTY OFFICES
FROM:
ALYSON CAMPBELL, DIRECTOR
SUBJECT:
CASE LOCATION POLICY
MANUAL REVISION #5
0105.050.00
0440.000.00
0635.000.00
0845.000.00
0905.030.00
1120.012.00
1120.013.00

DISCUSSION:

Effective immediately, the following policy is in effect for the location of cases for Child Care, Food Stamp, MO HealthNet, and Temporary Assistance cases.

In instances where the Public Administrators, legal guardians, authorized representatives, etc. are in a county that is different than the participant’s residence county, these individuals may continue to work with the local office for their county, if they choose. Do not require these individuals to contact the county in which the participant resides to conduct FSD business, but treat the transaction (application, dropping off information, etc.) as a courtesy transaction. The county office with which the Public Administrator, legal guardian, or authorized representative does business then forwards the information to the appropriate county.

Manual sections for General Information, Adult MO HealthNet, Family MO HealthNet, Supplemental Nursing Care, Supplemental Aid to the Blind, and Food Stamps regarding case location have been revised.

NECESSARY ACTION:

RT


2011 Memorandums