MEMORANDUM

DISCUSSION:

Maintaining correct data on the IWKR screen in Legacy is very important.  It is necessary to ensure this data is updated as staff changes are made.  The eligibility specialist name and phone number from the IWKR screen is used on the IEV-06 and the IM-80.

Upon staff changes take the following actions:

• Ensure the case is in the correct load;
• Verify the worker number for the eligibility specialist assigned to that load;
• Verify the supervisor’s worker number assigned to that load; and
• Update IWKR with the above information

To access the IWKR screen:

• Type IWKR and press ENTER.
• Type the three-digit pay county and five-digit load number and press ENTER.

NOTE:  Load numbers in FAMIS have six-digits.  Use the last five digits when adding/updating IWKR.

• IWKR displays information.

Verify the Worker NO (number), Phone (for the worker), Supervisor NO (number) and Phone (for the supervisor) are correct.  Update any information that is not correct for that load number.

To update the IWKR screen:

• Type IWKR and press ENTER.
• Type over the data you are updating with correct information and press ENTER.
• Type a “y” when asked to verify update and press ENTER.
• The message “RECORD HAS BEEN UPDATED” displays.

Income Maintenance manual section 0160.015.05, step four, has been revised to clarify the eligibility specialist’s name and telephone number are obtained from the IWKR screen in Legacy.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

SH