- TO:
- ALL COUNTY OFFICES
- FROM:
- ALYSON CAMPBELL, DIRECTOR
- SUBJECT:
- QUARTERLY WAGE MATCHES
DISCUSSION:
A recent audit of the Temporary Assistance (TA) program revealed a timeliness issue when processing quarterly wage matches.
This memorandum outlines:
Email memorandum IM-33, dated June 13, 2011 indicated the Quarterly Wage Match (QWM) changed to a monthly match. This change did not occur. QWMs are received quarterly.
EMAIL GENERATED TO ELIGIBILITY SPECIALIST
An email is generated to the eligibility specialist when the Family Support Division (FSD) receives a file from the Division of Employment Security (DES) that indicates a discrepancy between FSD-budgeted earnings and the earned income reported to DES.
PROCESSING PROCEDURES
Within 15 days of receipt of the QWM email, staff must:
- Compare earnings that were budgeted on the case for the month indicated by the QWM received on the Interface (INTRFACE/FMK0) screen in FAMIS.
- View IMES for the individual's earnings.
- Determine the reason for discrepancy in the income being shown.
- If there is a policy-accepted reason for the discrepancy and no claim is necessary, record a comment on EUMEMROL in FAMIS.
- If a TA overpayment is indicated, register a claim in Discovery and obtain necessary verification to establish a claim. Prepare the claim and file a copy of the wage match email in the case record. For more information on claims, refer to 0310.000.00 Discovery Tracking System and 0315.000.00 Claims Accounting and Restitution System (CARS) Tracking System.
TRAINING
The IM Training & Development Unit is developing a Take 10 to allow staff to test their QWM knowledge. A memorandum will be issued when this becomes available.
NECESSARY ACTION:
- Review this memorandum with all appropriate staff.
- Act upon QWM emails within 15 days of receipt.
AC/jkh