MEMORANDUM

2012 Memorandums

IM-#53      06/25/12

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
P.O. BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL COUNTY OFFICES
FROM:
ALYSON CAMPBELL, DIRECTOR
SUBJECT:
QUARTERLY WAGE MATCHES

DISCUSSION:

A recent audit of the Temporary Assistance (TA) program revealed a timeliness issue when processing quarterly wage matches.

This memorandum outlines:

Email memorandum IM-33, dated June 13, 2011 indicated the Quarterly Wage Match (QWM) changed to a monthly match. This change did not occur.  QWMs are received quarterly.

EMAIL GENERATED TO ELIGIBILITY SPECIALIST

An email is generated to the eligibility specialist when the Family Support Division (FSD) receives a file from the Division of Employment Security (DES) that indicates a discrepancy between FSD-budgeted earnings and the earned income reported to DES.   

PROCESSING PROCEDURES

Within 15 days of receipt of the QWM email, staff must:

TRAINING

The IM Training & Development Unit is developing a Take 10 to allow staff to test their QWM knowledge.  A memorandum will be issued when this becomes available.

NECESSARY ACTION:

AC/jkh


2012 Memorandums