- TO:
- ALL FAMILY SUPPORT DIVISION OFFICES
- FROM:
- ALYSON CAMPBELL, DIRECTOR
- SUBJECT:
- UPDATES TO THE MEDICAL REVIEW TEAM-PROCESSING CENTER PROCEDURES
- MANUAL REVISION #2
1060.000.00 - FORMS MANUAL REVISION #2
DISCUSSION:
The purpose of this memorandum is to inform staff of updates made to the Medical Review Team-Processing Center (MRT-PC) procedures introduced in Income Maintenance Memorandum IM-44 Required Documentation and Procedures for the Medical Review Team-Processing Center dated September 04, 2014. Income Maintenance and Forms Manual sections relating to the IM-61B, IM-61B (Informational) and the Interactive Contact have been revised.
At the recommendation of staff and coordinating agencies, the Interactive Contact to complete the IM-61B Disability Questionnaire is no longer required for individuals requesting/receiving MO HealthNet for the Aged, Blind, and Disabled (MHABD) on the basis of disability.
The IM-61B will be mailed to the applicant along with MRT-PC packet as outlined in memorandum IM-44. The applicant and/or authorized representative or legal guardian will complete the IM-61B along with the other MRT-PC documentation. Follow up contact by the MRT specialists (MRT ES) will occur if it is determined that clarification or further information is needed after an MRT-PC packet is received.
The following changes are effective December 23, 2014.
- The MRT-PC packet is revised:
- The IM-61B (Informational) Disability Questionnaire is obsolete.
- This IM-61B (Informational) is replaced by the updated IM-61B Disability Questionnaire provided in memorandum IM-44.
- The IM-61B instructions are updated to indicate this form may be completed by the applicant or authorized representative/legal guardian.
- The Disability Applicant Cover Letter is updated, informing the applicant the IM-61 should be completed and returned along with other documents, and contact with the MRT ES will only be required when clarifications are needed.
- The Interactive Contact process is eliminated.
NOTE: The letter instructs applicants they may call the FSD Information Center to be transferred to an MRT ES if the applicants have questions regarding the MRT-PC packet.
NOTE: For any return or follow up telephone calls to applicants, MRT ES should continue to follow the established practice of calling the applicant, and if there is no answer, leaving a voicemail detailing that the call is from the Family Support Division and that another call will be placed to this number in five minutes, requesting that the applicant answer the telephone at that time.
Provide the MRT-PC packet, along with the IM-1MA, Application for Benefits. to individuals applying based on disability. Applicants do not have to submit the MRT-PC packet or complete an Interactive Contact prior to submitting an application for MHABD benefits.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
- Discontinue use of the IM-61B (Informational) as of December 23, 2014.
- Use IM-61B Disability Questionnaire with the revision date of 7/2014 or later.
- Use Disability Applicant Cover Letter with the revision date of 12/2014 or later.
ATTACHMENTS:
AC/mah