- TO:
- ALL FAMILY SUPPORT DIVISION OFFICES
- FROM:
- JULIE GIBSON, DIRECTOR
- SUBJECT:
- CANCEL REJECT POLICY
- MANUAL REVISION:
1130.027.00
DISCUSSION:
The purpose of this memo is to introduce a policy change regarding Cancel Rejected applications. Effective immediately a Food Stamp application that is rejected based on client delay should NOT be cancel rejected.
If the applicant complies within 60 days of the original application date, by providing all requested verification or completing the interview, the Eligibility Specialist (ES) should register a new application on the FM0G (REQUEST) screen using the date they complied as the application date. The ES must use the previous application to assist in completion of the new application.
NOTE: The previous application can only be used for 60 days.
It is imperative for staff to make clear comments on the FM3Z (EUMEMROL) screen regarding the new application date. The comment must include:
- Date the information was provided, or
- Date the interview as completed, and
- Date of the application that is being used.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
JG/mw