MEMORANDUM

2016 Memorandums

IM-#52; 7/29/16

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL FAMILY SUPPORT DIVISION OFFICES
FROM:
JULIE GIBSON, DIRECTOR
SUBJECT:
AUTHORIZED REPRESENTATIVE IN THE FAMILY ASSISTANCE MANAGEMENT INFORMATION SYSTEM (FAMIS)

DISCUSSION:

The purpose of this memorandum is to introduce enhancements made to the FAMIS system for entry of Authorized Representative (AR) information for MO HealthNet for the Aged, Blind, and Disabled (MHABD).  This is the first phase in automating the process of sending duplicate batch generated notices to MHABD ARs.  Batch notices are those that a created by FAMIS overnight and not printed in the office by staff.

Staff will continue to manually send notices to the AR until officially notified to stop.

ENHANCEMENTS TO THE AUTHORIZED REPRESENTIVE (AUTHREP/FMJG) SCREEN IN FAMIS:

ONE TIME NOTICE TO PARTICIPANTS & AUTHORIZED REPRESENTATIVES

A one-time notice will be sent to participants and their designated AR, with a valid address in FAMIS.  This notice will:

NOTE:  The notices may also be returned to any FSD office.

Notices returned to the local FSD office, are to be scanned, and indexed as a MO HealthNet for the Aged, Blind, and Disabled (MHABD) budget adjustment.  These will be processed by the MHABD Budget Adjustment offices.

 

CUSTOMER INQUIRIES

Participants or ARs may contact the FSD Information Center or other FSD staff to ask questions about this the one time notice. 

MORE ABOUT ARI TYPE AND RLS ROLE

ARI (Authorized Release of Information) with the role of RLS (Release Only), is used when the participant authorizes an organization or individual to communicate with FSD and inquire only, by signing the IM-6NH form.  Notices will not be sent to any AR coded as ARI.

 

PHASE 2

 

PHASE 3

 

NECESSARY ACTION:

JG/vb


2016 Memorandums