MEMORANDUM

DISCUSSION:

Staff must register Food Stamp Applications using the following to ensure the FA334 Interview letter is sent to applicants:

1. Create a Supercase, or check Supercase for accuracy using the information on the application(s) or from an applicant who is in the office including:
   • Add/Review/Update Supercase address
   • Add/Review/Update all Supercase members
   • Add/Review/Update Relationships
   • Add/Review/Update Person Detail (PRSNDTL/FM0I)
   • Pay particular attention to the applicant's phone number
2. Complete Application Request (REQUEST/FM0G)
   • How Rcvd:
     • MA (Mail In)
     • IP (In Person), if the person registering the application is interviewing the applicant in person
     • WB (Web Application)
     • Complete Application Details (FM13)
     • Flow forward and place into the correct caseload if Caseload Setup (FM11) appears
3. Food Stamp and Food Stamp Combination Applications:
   • Flow forward to Food Stamp Interview (FSINTRVW/FM1B):
     • Do you need to schedule an interview? defaults to Y
     • Enter 0 in # Cold calls attempted?
     • Type of Interview defaults to OND
     • Press CTRL you are now at the EUMEMROL/FM3Z and add comment:
       • Label - Application Registration
         • Name of office where the paper application was received
         • Name of office where application was registered
         • Whether it was expedited and if so, that it was forwarded to the appropriate office
         • Identity verification
         • Any necessary explanation, such as EU determination explanation, address changed, etc.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

PL/st