MEMORANDUM

2017 Memorandums

IM-#080; 06/30/2017

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL FAMILY SUPPORT DIVISION OFFICES
FROM:
PATRICK LUEBBERING, ACTING DIRECTOR
SUBJECT:
TERMINATION OF THE CALL CENTER FOOD STAMP INTERVIEW EMAIL

DISCUSSION:

Effective July 1, 2017, the Call Center Food Stamp (FS) interview email will be disabled. Resource Centers will send interview packets from walk-in clients (who did not apply on a Public Access Workstation [PAW]) to the Work Site and ECM.

The Resource Center Staff will immediately:

The Call Center Interview Team (Tier 3) will:

NOTE: PAWs interview procedures are not changing and can still be found in the guides on the Web App Home Page.

NECESSARY ACTION:

PL/jj/nc/rl/gc


2017 Memorandums