M E M O R A N D U M

IM-8  02/02/99  IM-16 ELECTRONIC FORM & INSTRUCTIONS


SUBJECT:
Forms Manual Revision #4:  IM-16 Electronic Form And Instructions
 
DISCUSSION:
Part of the implementation of the Division of Child Support Enforcement's new system, known as MACSS, is the automation of the IM-16, Communication Transmittal.  This form will now be sent electronically, via Rapid, in CICS-WP E-mail system when it originates with DCSE.

A copy of the electronic IM-16 and instructions for its use are attached to this memorandum.  Distribution of this form begins February 1, 1999.

Each DFS county office will receive electronic IM-16 transmittals at the county office e-mail address.  St. Louis City will receive the IM-16 only at the midtown address (F510CO).  Jackson County will receive the IM-16 only at the downtown Kansas City address (F095JCO).

Designate a person in each DFS county office to distribute IM-16 electronic transmittals to the appropriate caseworkers on at least a daily basis, or if no IM-16 is found on a particular day, distribute when received.  Establish procedures that will insure that IM-16 electronic transmittals are distributed within one business day of the day they appear in the county office e-mail in-basket, regardless of absences or uncovered caseloads.  Until the FAMIS system is operational, the electronic IM-16 is to be printed and filed in the case record.

DFS offices cannot initiate an electronic IM-16.  Continue to use the paper form IM-16 to inform DCSE of changes.

A copy of the IM-16 electronic communication transmittal and instructions for its use are attached to this memorandum.

 
NECESSARY ACTION:
  • Review this memorandum with appropriate staff.

  •  
  • Designate individuals to distribute IM-16 electronic communication transmittals.

  •  
  • File the printed copy of the IM-16 electronic communication transmittal and instructions immediately following the form IM-16 in the forms manual.
KT
Distribution #2

[ 1999 Memorandums ]

         IM-16 (electronic)

COMMUNICATION TRANSMITTAL

PURPOSE:  To provide for electronic communication from the Division of Child Support Enforcement to the Division of Family Services.

NUMBER OF COPIES AND DISPOSITION:  DFS personnel do not originate this form.  The Division of Data Processing creates it, using information provided by the Division of Child Support Enforcement.

The electronic IM-16 is sent to DFS electronically, via Rapid, in the CICS-WP E-mail system, when the MACSS system is updated.

Each DFS county office receives the electronic IM-16 at the county office e-mail address.

Print and distribute electronic IM-16s daily.  The printed copy is given to the worker responsible for the case, and filed in the case record.

EXPLANATION OF FIELDS:  When an electronic IM-16 appears in the county office e-mail in-basket, the entry in the "FROM" column is APIMASTR-DSSHOST.  The entry in the "DOCUMENT NAME" column is the IM case name, with last name first and followed by the word case.  The entry in the "SUBJECT" column is IM-16 INFORMATION.

In the body of the electronic IM-16, information will appear as follows:

TO:
IM CASEWORKER:  Information in the column to the right of this entry contains the five digit worker number, the worker's name, with last name first, and the pay county and county name.

IM CASELOAD:  The five digit caseload number appears to the right of this item.

IM CASE NAME:  The name of the IM payee appears to the right of this item, with the last name first.

IM CASE ID:  The IM case number, including the alphabetical indicator for type of assistance, with a numeric indicator instead of a space, and the eight digit DCN, appears to the right of this item.

DCSE CASE NAME:  If there is a change in the child support case, the name of the child support case appears here.  If the change being reported does not involve the child support case, no name appears here.

DCSE CASE ID:  The eight digit DCSE case number appears to the right.
DCSE WORKER NAME:  The name, with last name first, of the DCSE worker responsible for the DCSE case appears to the right of this item.



        IM-16 (electronic), page 2
 

DCSE WORKER PHONE:  The telephone number of the DCSE worker appears to the right of this item.

DCSE SUPERVISOR NAME:  The name of the DCSE worker's supervisor appears to the right of this item.

DCSE SUPERVISOR PHONE:  The telephone number of the DCSE supervisor appears to the right of this item.

EFFECTIVE DATE OF ACTION:  The date of the change reported appears here, listed as mm/dd/yyyy.

DCSE-INFORMED DATE:  The date DCSE learned of the change appears here.

TRANSACTION DATE AND TIME:  The date and time that DCSE updated the MACSS system appear here.

REASON FOR TRANSMITTAL:  An abbreviated reason code appears to the immediate right.  A more complete explanation of the reason for the transmittal appears in the next column to the right.

MEMBERS:  The name of the person for whom the change is reported appears immediately to the right.  This is the person who has had a change.  The role of that person in the DCSE case appears in the next column to the right.  The person may be a noncustodial parent, a custodial party or a child.

    MISSOURI DIVISION OF FAMILY SERVICES

COMMUNICATION TRANSMITTAL       IM-16

TO:      99999
IM CASEWORKER:    XXXXXXX XXXXX X
      015 CAMDEN
IM CASELOAD:    99999

IM CASE NAME:    XXXXXXXXX XXXXX
IM CASE ID:    C199999999

DCSE CASE NAME:
DCSE CASE ID:    99999999
DCSE WORKER NAME:   XXXX XXXXXXXX X
DCSE WORKER PHONE:   573 368 2250
DCSE SUPERVISOR NAME:  XXXXX XXX XXX
DCSE SUPERVISOR PHONE:  573 368 2258
EFFECTIVE DATE OF ACTION: MM/DD/YYYY
DCSE-INFORMED DATE:   MM/DD/YYYY
TRANSACTION DATE AND TIME: MM/DD/YYYY 999999

REASON FROM TRANSMITTAL:  ADDADD  ADDRESS NEWLY ADDED
MEMBER(S):    XXXXXXX XXXX  CUSTODIAL PARTY