CHILD CARE MANUAL

2030.010.05 Time Frame for Acting on Changes

A determination of the effect of the reported change on the eligibility unit’s eligibility must be made within ten days of the change report.

No later than ten days following a change report, determine what, if any, information is needed to act on the reported change(s).

If more information or verification is needed to act because eligibility is in question; send the eligibility unit a Request for Information form or an Appointment Letter/Request for Contact form, if enough information was not provided to enter the reported change, giving the eligibility unit ten days to provide the requested additional information or make contact.

  • If information is provided or contact is made:
    • Obtain needed verification.
    • Authorize the action.