EBT Manual

0150.045.00 BENEFITS NOT ACCESSED IN EBT ACCOUNT

IM-#101 December 1, 2008 IM-#94 September 20, 2004

Transactions which are considered as accessing benefits are:

Food Stamps

  • Food stamp purchases (magnetic swipe, manual entry, or manual voucher); and
  • Balance inquiries completed at a Point-of-Sale (POS) terminal.

Cash

  • Cash purchases at point-of sale (POS) machines;
  • Cash withdrawal at ATM; and
  • Balance inquiries.

Cash includes TRE payments issued by DWD.

Prior to October 1, 2008 Food Stamp and cash benefits were removed from the EBT account if the authorized benefit was not accessed by the participant, alternate payee, or household member(s) for a period of 90 days or longer. The term “aged” was used when this occurred.

Effective October 1, 2008 Food Stamp and cash benefits are no longer removed from the EBT account after 90 days, but are removed if the authorized benefit is not accessed for a period of 365 days or longer. The term “expunged” is used when this occurs.

Each month, on the 25th a file is received electronically from eFunds. The file identifies benefits which have not been accessed during the last 300 and 365 days. For benefits which have never been accessed, the availability date for the authorization is the date from which the 300 and 365 days is determined. For benefits which have been accessed, the last transaction date is used in the 300 and 365 day determination.