Prior to October 1, 2008, participants with an authorized benefit(s) which had not been accessed in 30 days were sent a 30-day, system-generated letter. The letter requested the participant contact his/her caseworker within 10 days to discuss a possible change in circumstances. If there had been no change in circumstances, the participant was directed to make a purchase using his/her EBT card. Accessing the account restarted the time frame for the aging process and prevented a second notice from being generated for that benefit.
If the benefit identified in the 30-day letter was accessed, or the participant does not contact the caseworker, another notice was sent at the end of 90 days from the availability date or the last transaction date. The notice informed the participant to contact his/her caseworker within 10 days to discuss any change in circumstances.
Effective October 1, 2008 Food Stamp benefits are no longer aged. Food Stamp benefits that are authorized and never accessed are expunged after the benefit becomes 365 days old. Benefits that are accessed, but not completely used, will be expunged when the last transaction is over 365 days old.