Good cause for failure to make a timely report is limited to:
- serious illness or death of the recipient or a member of the recipient’s family;
- a family emergency or household disaster, such as a fire, flood, or tornado;
- other good cause beyond the recipient’s control (discuss such cases with the supervisor to determine if a recipient has good cause and if unable to decide, obtain clearance through normal supervisory channels); OR
- the recipient did not receive a quarterly report form for a reason not attributable to the recipient (failure to furnish DFS with a current address is attributable to the recipient).
If the caretaker contacts DFS claiming “good cause”, allow whenever possible. If the caretaker had good cause for failing to return a completed quarterly report, reinstate the caretaker’s TMA eligibility. Refer to Section 0910.050.05.05 and 0910.050.10.05