Verification is the use of documentary evidence or third party information to establish the accuracy of statements on the application and to resolve any questionable information. Verification is recorded on the appropriate detail screens in FAMIS. Refer to the Comments Chart for specific instructions on recording comments.
If verification is required to determine eligibility or continued eligibility, but is not provided, leave the verification code blank. FAMIS creates outstanding verification. Print the FA-325 Request for Information form and give to the EU notifying the EU what information is needed to determine eligibility. If the EU’s language proficiency is Spanish, mark the needed verification on the IM-31A (Spanish) and give to the EU. Make a copy of the form and file in the hard copy case file.
NOTE: The FA-325 may be edited and text added by following the steps in Editing and Adding Text to the FA325 user guide.
FAMIS gives the EU at least ten days to provide the requested information. The list of outstanding verification and the date by which the verification must be provided appears on the Outstanding Verification (FM3M) screen. Verification codes include:
- hard copy (HC);
- collateral contact (CC);
- telephone call (TC);
- client’s statement (CS); and
- system (SY).
If an unacceptable standard of verification is entered, FAMIS creates a PEND for the case until the worker enters an acceptable form of verification. Refer to Verification Codes in FAMIS for acceptable verification codes for the Food Stamp Program. Once the verification is updated, a new eligibility determination is completed to resolve the PEND action.
This section includes the following: