Gateway to Better Health Manual

1600.030.00 Interim Contacts

IM-80 May 17, 2019, IM-106 December 28, 2015IM-58 June 25, 2015IM-40 May 1, 2012


While some changes may be captured on the required annual review, participants are required to report changes within ten days.  Obtain documentation necessary to process changes within ten days.

Types of interim contacts include:Address changes,

  • Address changes,
  • Changes in income,
  • Changes in primary care home,
  • Voluntary closings,
  • Adding a person.

Every change in circumstance requires appropriate action and recording.  Follow ex parte procedures found in 1600.030.05 Ex Parte Review before closing GTBH coverage.