If the decision is favorable to the EU, and the original action was a:
- Denial – FSD implements the Decision and Order within 60 days of the hearing request, but not later than 10 calendar days after receiving the hearing decision.
- Reduction and benefits were continued – FSD has already taken the action to implement the Decision and Order.
- Reduction, and benefits were not continued – FSD implements the Decision and Order within 60 days of the hearing request, but not later than 10 calendar days after receiving the hearing decision. Claims are established when warranted.
Staff who conducted the hearing documents the hearing Decision and Order and action taken by entering comments in the electronic case record. Staff scans and indexes the hearing decision to the Virtual File Room.
For Food Stamp hearings complete the Agency Representative Food Stamp Hearing Control Log (IM-89) and scan it to ColeFSPolicy@dss.mo.gov .