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Hearings Manual
0130.020.00 AUTHORIZED REPRESENTATIVE(S) FOR MO HEALTHNET – OBSOLETE
IM#91 November 21, 2012
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Legal Aspects Home
0130.005.00 CONFIDENTIALITY
0130.005.00.05 Legal Basis
0130.005.05 Availability of Information
0130.005.05.05 Obtaining Collateral Verification
0130.005.05.10 Informational Request from Support Enforcement Unit:
0130.005.05.11 Requests for Medical Records from Disability Determination Services (DDS)
0130.005.05.15 Other Requests For Information
0130.005.05.20 Availability of Payrolls
0130.005.05.24 Release of Records in Cases of Financial Exploitation of the Elderly
0130.005.05.25Subpoenaed Requests for Information by the Courts:
0130.005.10 Health Insurance Portability and Accountability Act
0130.005.10.05 Minimum Necessary
0130.005.10.10 Uses and Disclosures
0130.005.10.15 Client Requests to Restrict the Use and Disclosure of Protected Health Information
0130.005.10.20 Amendment of Protected Health Information
0130.005.10.25 Client’s Right to Access Their Health Information on File in FSD Records
0130.005.10.30 Accounting Disclosures of Protected Health Information
0130.005.10.35 Privacy Notices
0130.005.10.40 Who May Exercise Privacy Rights and Personal Representatives
0130.005.10.45 Verifying the Identity and the Authority of the Requestor
0130.005.10.50 Staff Access to Protected Health Information and Required Confidentiality Agreement
0130.005.10.55 Penalties, Complaints, Privacy Officer, and Administrative Requirements
0130.005.10.60 Departmental Policy on HIPAA
0130.005.10.65 – Incident Response
0130.010.00 CUSTOMER SERVICE COMPLAINTS AND COMMENTS
0130.010.05 Handling Complaints From Claimant or His/Her Representative
0130.010.10 Handling Complaints from Sources Other Than the Claimant or his/her Representative
0130.010.15 Resolution of Complaints
0130.010.20 Complaint Concerns Protected Health Information
