Memorandums and Practice Points

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED MO HEALTHNET (MHN) POLICY REFERENCES FOR DIVISION OF SENIOR SERVICES AND DIVISION OF MEDICAL SERVICES MANUAL REVISION # 0130.005.10.30 0810.035.30 0840.010.10 0515.100.00 0810.040.05 0840.010.25 0810.030.00 0810.040.10 0840.010.30 0810.035.00 0810.040.15 0855.025.00 0810.035.15 0810.040.20 0860.000.00 0810.035.20 0810.040.25 0865.015.10 0810.035.25 0810.040.30 0865.015.15  Appendix A       DISCUSSION: The MHN policy sections read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: NEW INFORMATIONAL FLYER AVAILABLE FOR MO HEALTHNET (MHN) ANNUAL RENEWALS   DISCUSSION: The Department of Social Services (DSS) created an informational flyer to assist participants with completing MHN Annual Renewals. This new resource is available to participants at Family Support Division (FSD) Resource Centers or by request. Community partners are read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: FILER CONSENT IS NOT REQUIRED FOR MO HEALTHNET (MHN) APPLICATIONS OR ANNUAL RENEWALS MANUAL REVISION # 1802.030.00   DISCUSSION: Filer consent is not required to process MHN applications or annual renewals. Filer consent is only required to access Internal Revenue Service (IRS) data through an external data source. Missouri does read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: TEMPORARY ASSISTANCE (TA) OUT OF STATE BENEFIT SUSPENSION MANUAL REVISION # 0246.000.00 0246.000.05 0246.000.10   DISCUSSION: Effective May 30, 2023 TA cash benefits will be suspended if a participant’s Electronic Benefit Transfer (EBT) card has not been used in the State of Missouri within the prior 90-day timeframe. A new read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATES TO MO HEALTHNET (MHN) ANNUAL RENEWAL FORMS MANUAL REVISION # 0815.015.00 1802.030.00 1015.020.20 1885.020.00 1315.005.00 2100.020.00 FORM REVISION # IM-1U (MAGI) FA-402   DISCUSSION: MHN annual renewal forms have been renamed, updated to explain annual renewal processes and provide easier to read instructions and information for participants. The MO read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: REFERRAL FOR INVESTIGATION – WELFARE INVESTIGATION UNIT (WIU) SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATE MANUAL REVISION # 1145.005.00   DISCUSSION: SNAP Manual section 1145.005.00 Referral for Investigation-WIU update includes the internal process for referring a SNAP case for investigation introduced in 2020 Email Memo IM-39. Effective immediately, staff must read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) SKILLUP REFERRAL PROCESS MANUAL REVISION # 1105.025.05.20   DISCUSSION: Effective immediately, staff must use the Call Center – Hand off and Support site and select SkillUP Referral when a SNAP participant indicates interest in participating in an employment and training program. SNAP Manual read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) WORK REQUIREMENT FOR 18 THROUGH 49 YEAR-OLDS MANUAL SECTION UPDATED MANUAL REVISION # 1105.035.00   DISCUSSION: The SNAP manual section 1105.035.00 Work Requirement for 18 Through 49 Year-Olds is updated with current information about the Able-Bodied Adults Without Dependents (ABAWDs) non-work months “fixed clock”. Effective read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: SELECT PARTICIPANTS AUTOMATIC ELIGIBILITY FOR MISSOURI WOMEN, INFANTS AND CHILDREN PROGRAM (WIC)   DISCUSSION: Participants enrolled in Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance (TA) and select income qualifying MO HealthNet (MHN) programs are automatically income eligible for WIC. The Missouri WIC program provides supplemental food, health care referrals, nutrition read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: END OF TEMPORARY SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) STUDENT EXEMPTIONS   DISCUSSION: The 2021 CONSOLIDATED APPROPRIATIONS ACT (CAA) temporarily expanded SNAP eligibility for students of higher education as introduced in EMAIL memo IM-14 dated April 13, 2021. A FA-601 notice will be sent on May 9, 2023 to households who read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATING LANGUAGE TO CURRENT MO HEALTHNET (MHN) TERMINOLOGY MANUAL REVISION # 0110.025.00 0840.015.05 0130.005.10.10 0855.005.10 0430.010.20 0855.005.15 0610.010.00  0860.005.30 0745.030.00 1700.010.05 0745.030.05 1840.020.20 0815.030.10.10.25 1870.030.00 0840.015.00     DISCUSSION: The MAGI, Non-MAGI and Legal Aspects manual sections listed above are revised to reflect current MHN terminology, to correct broken links read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO NON-EXEMPT RESOURCES IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL MANUAL REVISION: 1110.025.00   DISCUSSION: 1110.025.00 Non-Exempt Resources policy in the SNAP manual has been updated to include crowdfunding accounts. These accounts meet the definition of a liquid resource once the funds are accessible to the household. Staff read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: CHANGES MADE TO CHILD CARE SUBSIDY   DISCUSSION: Effective May 1, 2023, the following changes to the Child Care (CC) policy will take effect: Job search is a valid need at application. CC interviews can be waived in most circumstances. Participant’s statement is acceptable for units of care unless questionable. read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: ELECTRONIC VERIFICATION SYSTEM (EVS) MANUAL UPDATES MANUAL REVISION # 0110.060.00 0110.060.15.15 obsolete 0110.060.05 0110.060.15.20 obsolete 0110.060.10 0110.060.15.25 0110.060.15 0110.060.20 0110.060.15.05 0110.060.40 obsolete 0110.060.15.10     DISCUSSION: The EVS portion of the General Information Manual is updated. Updates made to: simplify the EVS manual, reflect current data sources used by the read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: REVISED INFORMATIONAL FLYERS AND BROCHURES FOR DEPARTMENT OF SOCIAL SERVICES (DSS) PROGRAMS   DISCUSSION: DSS has revised flyers and brochures for numerous programs that are administered by Family Support Division (FSD) or are available to and may be beneficial for FSD participants. The flyers and brochures now have easier to read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: RETURNED MAIL REQUIREMENTS DURING THE TRANSITION PERIOD FOR ALL MO HEALTHNET (MHN) PROGRAMS MANUAL REVISION # 0890.010.00 1885.020.00 1895.010.00   DISCUSSION: The Consolidated Appropriations Act, 2023 (CAA, 2023) outlines temporary, required conditions for MO HealthNet (MHN) returned mail. Family Support Division (FSD) is required to use available resources to obtain read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTENANCE (IM) PROGRAMS FORM REVISION # APPENDIX J   DISCUSSION: The state mileage rate used to calculate expenses for all IM programs increased from 62 cents per mile to 65.5 cents per mile effective 04/1/2023. Use the rate of 65.5 cents per mile read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: SPEND DOWN FLYER INTRODUCED FORM REVISION # IM-4 SPEND DOWN IM-4 SPEND DOWN – SPANISH Spend Down Frequently Asked Questions – Obsolete   DISCUSSION: The English and Spanish versions of the IM-4 SPEND DOWN have been updated in the internal and public forms manuals. The format has changed from a read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: PROJECTING INCOME UPDATED IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL MANUAL REVISION # 1115.020.05   DISCUSSION: SNAP manual section 1115.020.05 Projecting Income was updated to remove references to the employment verification form. A clarification to the New Income and Contract/Self-Employment sections were added. Outdated terms such as EU, Food read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING NEW INFORMATIONAL NOTICE FOR MO HEALTHNET (MHN) ANNUAL RENEWALS RECEIVED 90 DAYS OR MORE BEFORE THE ANNUAL RENEWAL PERIOD FORM REVISION # IM-34 ERRN   DISCUSSION: On April 1, 2023, Missouri resumed completing annual renewals. Family Support Division (FSD) initiates annual renewals by first attempting to complete the annual read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: PUBLIC HEALTH EMERGENCY (PHE) AND MO HEALTHNET (MHN) APPLICATION FLEXIBILITIES ENDING MANUAL REVISION # 0890.005.00 1895.005.00   DISCUSSION: The Coronavirus Disease 2019 (COVID-19) PHE has been in place since January 27, 2020 and has been renewed throughout the pandemic. The U.S. Department of Health & Human Services (HHS) has announced read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: ELECTRONIC BENEFIT TRANSFER (EBT) DISCONTINUATION OF PIN MAILERS MANUAL REVISION # 0150.010.00 0150.032.05 0150.015.00 0150.032.10 0150.015.05 0150.035.00 0150.015.10 0150.065.05 0510.015.25 1135.005.25.05 0150.030.00 1150.000.00 0150.030.05     DISCUSSION: Effective 04/16/2023, participants must contact the EBT vendor’s Interactive Voice Response (IVR) system at 800-997-7777 to choose or change an EBT Personal Identification read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) ABLE-BODIED ADULTS WITHOUT DEPENDENTS (ABAWD) WORK REQUIREMENT RETURNS   DISCUSSION: Effective July 1, 2023, SNAP ABAWD work requirements return following the end of the Public Health Emergency (PHE) on May 11, 2023. A notice will be sent on April 17, 2023 to all potential ABAWDs read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: 2023 MO HEALTHNET OUTREACH PROJECT WITH DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION, LICENSED CHILDCARE PROVIDERS, AND FAMILY SUPPORT DIVISION   DISCUSSION: Senate Bill 583 (2010) requires the Department of Social Services (DSS) to collaborate with the Department of Elementary and Secondary Education (DESE) and licensed childcare providers in an effort read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: APRIL 2023 – QUARTERLY FORMS UPDATE   DISCUSSION: Income Maintenance forms and documents are reviewed and revised quarterly and as necessary. New forms and documents are created as required or requested. All new and revised forms show a revision date of 4/2023. Revised forms with older revision dates are now read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: ALIGNING FAMILY MO HEALTHNET (MAGI) INCOME VERIFICATION POLICY WITH THE MAGI VERIFICATION PLAN MANUAL REVISION # 1805.030.05 1805.030.15 1805.030.15.10   DISCUSSION: MAGI Manual Sections 1805.030.05 Income Evidence, 1805.030.15 Reasonable Compatibility, and 1805.030.15.10 Reasonable Compatibility with More than One Income in the Household are updated to align MAGI policy with recent read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED POLICY ALLOWING ELIGIBILITY CHANGES FOR SUSPENDED MO HEALTHNET (MHN) PARTICIPANTS MANUAL REVISION # 0840.020.00 1885.040.00   DISCUSSION: MHN participants who become incarcerated, or are determined eligible while incarcerated, must have their MHN suspended until release. Policy is updated to allow all case actions for a suspended participant. Suspended participants read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: RECONSIDERATION PERIOD DURING THE TRANSITION PERIOD FOR ALL MO HEALTHNET (MHN) PROGRAMS MANUAL REVISION # 0840.005.05 0890.010.00 1880.020.00 1895.010.00   DISCUSSION: Effective April 1, 2023 through May 31, 2024, temporary reconsideration period policy is in effect for all MHN programs. When a case has closed for failure to return the read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: WAIVERS APPROVED BY CENTERS FOR MEDICARE & MEDICAID SERVICES (CMS) FOR ALL MO HEALTHNET (MHN) ANNUAL RENEWALS MANUAL REVISION # 0890.010.00 1895.010.00   DISCUSSION: An increased number of eligibility and enrollment actions must be completed when MHN annual renewals resume on April 1, 2023. CMS has approved Missouri to use read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: END OF CONTINUOUS ENROLLMENT CONDITION; TRANSITION PERIOD MANUAL SECTIONS ADDED TO MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED [MHABD (NON-MAGI)] AND FAMILY MO HEALTHNET (MAGI) MANUALS MANUAL REVISION # 0890.010.00 1895.010.00   DISCUSSION: On December 29, 2022, the Consolidated Appropriations Act, 2023 (CAA, 2023) was enacted. Under the CAA, read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO ANNUAL RENEWAL POLICY IN THE MAGI MANUAL MANUAL REVISION # 1870.025.00 1880.000.00 1880.005.00 1880.010.00 obsolete 1880.015.00 1880.020.00 1880.025.00 1885.000.00 DISCUSSION: Annual renewal policy in the Modified Adjusted Gross Income (MAGI) Manual is revised to update terminology, obsolete floating renewal policy, add ex parte renewal language, and for easier read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO ANNUAL REVIEW/REINVESTIGATION POLICY IN THE NON-MAGI MANUALS MANUAL REVISION # 0430.000.00  0840.000.00 0430.005.00  0840.005.00 0525.000.00     0840.005.00.05 0525.005.00 0850.015.00 0630.000.00 0855.015.00 0630.005.00 0865.025.00 0745.000.00  0870.025.00 0745.005.00  1030.000.00 0820.040.05 1320.000.00 0825.040.05 1320.020.00   DISCUSSION: Annual renewal policy in the Non-Modified Adjusted Gross Income (Non-MAGI) Manual is revised to update read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTENANCE (IM) PROGRAMS FORM REVISION # APPENDIX J   DISCUSSION: The state mileage rate used to calculate expenses for all IM programs increased from $.55 per mile to $.62 per mile effective 03/01/2023. Use the rate of $.62 per mile when calculating mileage read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: MAGI MANUAL APPENDIX H UPDATE MANUAL REVISION # APPENDIX H     DISCUSSION: MAGI Appendix H is updated. MO HealthNet Eligibility Codes (ME) Codes 07 (Foster Care), 36 (MHD IV-E Adopt-FFP Adoption Subsidy), and 56 (Adoption Subsidy) have been moved to the Newborn qualifying ME Codes side of Appendix H read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: 2023 MAGI COST OF LIVING ADJUSTMENT (COLA) FOR SSA/SSI INCOME   DISCUSSION: Effective April 1, 2023, MAGI cases will be updated to reflect an 8.7% COLA for Social Security Administration (SSA) and Supplemental Security Income (SSI) participants. Note: Due to the Continuous Eligibility Condition, no cases will have coverage closed read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE OF 1619 THRESHOLD AND INCREASE IN AVERAGE PRIVATE PAY NURSING RATE FOR TRANSFER OF PROPERTY PENALTIES MANUAL REVISION # Appendix J Appendix N     DISCUSSION: The threshold amount established by the Social Security Administration (SSA) to determine eligibility under Section 1619 of the Social Security Act has increased read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: 2023 UPDATE OF POVERTY INCOME GUIDELINES FOR MAGI PROGRAMS MANUAL REVISION # 1805.030.20.10 APPENDIX A APPENDIX A (PE) APPENDIX B APPENDIX D APPENDIX E APPENDIX I FORM REVISION # IM-4PRM DISCUSSION: Effective April 1, 2023, the Federal Poverty Level (FPL) income guidelines increase for all MAGI programs, including Presumptive Eligibility read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: CITIZENSHIP AND ALIEN STATUS SECTION OF THE BLIND PENSION (BP) MANUAL UPDATED MANUAL REVISION # 0505.040.00   DISCUSSION: An outdated link contained in manual section 0505.040.00 Citizenship and Alien Status in the BP Manual has been removed. Acceptable documentation for citizenship, and alien or immigrant status is the same for read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE OF POVERTY INCOME GUIDELINES FOR MO HEALTHNET NON-MAGI PROGRAMS MANUAL REVISION # Appendix J Appendix K   DISCUSSION: Effective April 1, 2023, the Federal Poverty Level (FPL) income guidelines increase for the following programs: MO HealthNet Non-Spend Down (MHNS) MO HealthNet Spend Down (MHSD) Ticket to Work Health Assurance read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATING TERMINOLOGY USED FOR MO HEALTHNET (MHN) PROGRAMS   DISCUSSION: Programs that use Modified Adjusted Gross Income (MAGI) to determine eligibility for MHN are MAGI Programs. Policy that applies to MAGI Programs is listed on the Missouri Department of Social Services Manuals & Memos webpage under MAGI Manuals. These programs read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: REVISION TO MAGI APPLICATION POLICY SECTIONS FOR ALL MO HEALTHNET (MHN) PROGRAMS MANUAL REVISION # 0804.000.00 1802.010.40 obsolete 1802.000.00 1802.010.50 obsolete 1802.010.00 1802.010.60 obsolete 1802.010.10 obsolete 1802.010.70 obsolete 1802.010.20 obsolete 1802.020.25 obsolete 1802.010.30 obsolete 1802.040.00 obsolete   DISCUSSION: MHN applications submitted through the online application portal or through the Federally read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED CHANGE REPORT (IM-145) FORM REVISION # IM-145 IM-145B obsolete   DISCUSSION: The IM-145 has been updated and is to be used for all Family Support Division (FSD) programs. Changes to the IM-145 include: Clearer fields for participant information. New fields for participants to close any FSD case for the read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: OBSOLETE FORMS USED TO TRANSITION GATEWAY TO BETTER HEALTH (GTBH) TO OTHER PROGRAMS FORM REVISION # IM-1U – obsolete GTBH Transition Letter – obsolete   DISCUSSION: The IM-1U and GTBH Transition Letter were created to transition GTBH participants to other MO HealthNet programs and are no longer to be used. read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: TEMPORARY ASSISTANCE (TA) MANUAL UPDATE TO UPDATE THE EMAIL ADDRESS FOR MISSOURI WORK ASSISTANCE (MWA) EXCLUSION DOCUMENT MANUAL REVISION # 0255.010.00 0285.005.05 0285.005.10   DISCUSSION: Effective December 1, 2022, staff should no longer use FSD.MWAExclude@dss.mo.gov to share information about TA participants’ temporary exclusions with the MWA unit. The following sections read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATES TO THE PAYMENT AND GRANT AMOUNT AND DIRECT DEPOSIT SECTIONS OF THE TEMPORARY ASSISTANCE (TA) MANUAL MANUAL REVISION # 0150.005.00 0210.020.00   DISCUSSION: A section regarding TA direct deposit has been added to the TA manual under the 0210.020.00 Payment and Grant Amount, Both TA and EBT manual sections read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: AMOUNT OF MEDICAL DEDUCTION SECTION OF THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATED MANUAL REVISION # 1115.035.15.05   DISCUSSION: The Amount of Medical Deduction section of the SNAP manual was updated to remove a reference to an obsolete procedural guide, which contained outdated and incorrect information. The Excess Medical read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING DECEASED MATCHES SECTION TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL MANUAL REVISION # 1141.010.05   DISCUSSION: In order to prevent deceased individuals from receiving SNAP benefits, the agency compares SNAP household member data against information received in the Social Security Administration’s (SSA) Master Death File. When a match read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: BUDGETING GUIDE SECTION IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATED MANUAL REVISION # 1115.035.15.25   DISCUSSION: Section 1115.035.15.25 Budgeting Guide in the SNAP manual was updated to remove a reference to the Budgeting Medical Expenses Guide located in FSD Procedure Guides which is now obsolete as parts are read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: APPLICATION FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) (FS-1) UPDATE FORM REVISION # FS-1 FS-1 (large print) FS-1 (AEM online application) FS-1 (Spanish) FS-1 (Dari) FS-1 (Pashto)   DISCUSSION: The FS-1 has been updated due to a Food and Nutrition Service (FNS) review finding. Section 6 has been updated with the read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING UNCLEAR INFORMATION POLICY ADDED TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL MANUAL REVISION # 1141.000.00 1141.005.00 1141.010.00   DISCUSSION: New SNAP manual sections have been added for Unclear Information: • 1141.000.00 Unclear Information • 1141.005.00 When to Act on Unclear Information • 1141.010.00 Acting on Unclear Information from read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: FAMILY SUPPORT DIVISION (FSD) DOCUMENTS UPDATED TO USE CENTRALIZED ADDRESS AND FAX   DISCUSSION: FSD is moving to a centralized mail process beginning in January 2023. Updates include having participants submit most mail to a single mailing address and/or fax number. Participants can send applications, reviews, or other information to: read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: CENTRALIZED MAIL LAUNCH   DISCUSSION: Effective January 18, 2023, Family Support Division (FSD) has launched the Centralized Mail project. Centralized Mail will allow staff to focus on critical FSD functions and provide a single return address for most documents. Most general mail and faxed documents will be processed and scanned read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: DISQUALIFICATION PENALTIES UPDATE IN THE SUPPLMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL AND UPDATES TO ADMINISTRATIVE DISQUALIFICATION HEARING FORMS IM-160, IM-161, AND IM-161A AND INSTRUCTIONS MANUAL REVISION # 1145.010.10 1145.010.25 1145.015.00 FORM REVISION # IM-160 IM-161 IM-161A   DISCUSSION: 1145.010.10 WIU Recommends Administrative Disqualification SNAP policy was updated to reflect the read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: ADDITIONAL SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) AUTHORIZED REPRESENTATIVE MANUAL SECTIONS UPDATED MANUAL REVISION # 1120.025.10 1135.005.15.05 1135.005.25.05   DISCUSSION: Sections 1120.025.10 Disqualified Authorized Representative, 1135.005.15.05 Eligibility Determination, and 1135.005.25.05 Eligibility Determination of the SNAP manual were updated with current terms and to remove references to FAMIS. The Representative (FMMP) screen read more…

FROM: KIM EVANS, DIRECTOR SUBJECT: ENDING OF THE GATEWAY TO BETTER HEALTH (GTBH) PROGRAM AND OBSOLETING THE GTBH MANUAL MANUAL REVISION # 0130.020.70.25 1600.010.15.05 obsolete 1600.010.45 obsolete 0840.010.00 1600.010.15.10 obsolete 1600.015.00 obsolete 1600.000.00 obsolete 1600.010.15.15 obsolete 1600.020.00 obsolete 1600.005.00 obsolete 1600.010.20 obsolete 1600.025.00 obsolete 1600.010.00 obsolete 1600.010.25 obsolete 1600.030.00 obsolete 1600.010.05 obsolete 1600.010.30 obsolete 1600.030.05 read more…