Memorandums and Practice Points

2024 IM Memos

IM-60 ATTESTATION OF SIGNATURE NOT REQUIRED FOR UPLOADED PORTABLE DOCUMENT FORMAT (PDF) SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) APPLICATION

FROM: KIM EVANS, DIRECTOR SUBJECT: ATTESTATION OF SIGNATURE NOT REQUIRED FOR UPLOADED PORTABLE DOCUMENT FORMAT (PDF) SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) APPLICATION MANUAL REVISION # 1120.025.00   DISCUSSION: SNAP policy 1120.025.00 Signing the Application was updated to indicate the Family Support Division (FSD) can now accept a typed signature on an uploaded PDF SNAP application read more…

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IM-59 SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL AND SYSTEM UPDATE TO ADD INTERVIEW TIMEFRAME FOR EXPEDITE BENEFITS

FROM: KIM EVANS, DIRECTOR SUBJECT: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL AND SYSTEM UPDATE TO ADD INTERVIEW TIMEFRAME FOR EXPEDITE BENEFITS MANUAL REVISION # 1125.000.00 1125.010.00 1125.020.05 1125.020.20 1125.025.00   DISCUSSION: Effective 11/01/2024 and in accordance with federal guidance, the SNAP Manual and eligibility system are updated to reflect that an interview must be completed read more…

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IM-58 UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) CLAIMS PROCESS MANUAL SECTION

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) CLAIMS PROCESS MANUAL SECTION MANUAL REVISION # 1142.010.00   DISCUSSION: Effective October 1, 2024, the threshold for establishing claims due to Administrative Error (AE) and Inadvertent Household Error (IHE) increased to $325 for participating households and $600 for non-participating households. For Suspected read more…

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IM-57 UPDATE TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) POLICY ELECTRONICALLY STOLEN BENEFITS (ESB) REPLACEMENT POLICY

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) POLICY ELECTRONICALLY STOLEN BENEFITS (ESB) REPLACEMENT POLICY MANUAL REVISION # 1150.015.00   DISCUSSION: The Consolidated Appropriations Act, 2023 allowed states to replace electronically stolen SNAP benefits with federal funds through September 30, 2024, as outlined in memo IM-77 New Supplemental Nutrition Assistance Program read more…

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IM-56 DRUG CONVICTION DISQUALIFICATION EXCEPTION POLICY UPDATED IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

FROM: KIM EVANS, DIRECTOR SUBJECT: DRUG CONVICTION DISQUALIFICATION EXCEPTION POLICY UPDATED IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL MANUAL REVISION # 1105.015.10.35.10   DISCUSSION: SNAP Manual 1105.015.10.35.10 Exceptions to Felony Drug Conviction Disqualification was updated with a note that medical use and adult use (over age 21) of cannabis (marijuana) in Missouri is legal read more…

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IM-55 REQUEST FOR INFORMATION (FA-325) UPDATED

FROM: KIM EVANS, DIRECTOR SUBJECT: REQUEST FOR INFORMATION (FA-325) UPDATED NOTICE REVISION # FA-325   DISCUSSION: Effective October 8, 2024, the different methods for how participants may return requested information have been added to the front of the Request for Information (FA-325) notice. Then on page 2, the ways to return information were updated to read more…

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IM-54 MISSOURI SUN BUCKS SUMMER ELECTRONIC BENEFITS TRANSFER (SEBT) ELIGIBILITY POLICY

FROM: KIM EVANS, DIRECTOR SUBJECT: MISSOURI SUN BUCKS SUMMER ELECTRONIC BENEFITS TRANSFER (SEBT) ELIGIBILITY POLICY   DISCUSSION: SuN Bucks, Summer EBT (SEBT) provides food assistance for eligible children during the summer months when school is not in session. In 2024, each eligible child will receive a $120.00 benefit on an EBT card. While the benefits read more…

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IM-53 MISSOURI TRANSITIONING TO FEDERALLY FACILITATED MARKETPLACE (FFM) DETERMINATION STATE

FROM: KIM EVANS, DIRECTOR SUBJECT: MISSOURI TRANSITIONING TO FEDERALLY FACILITATED MARKETPLACE (FFM) DETERMINATION STATE   DISCUSSION: Effective October 1, 2024, Missouri is transitioning from a Temporary determination (FFM-Temp D) state to a Determination (FFM-D) state. Family Support Division (FSD) will accept fully verified Federally Facilitated Marketplace (FFM) Family MO HealthNet (MAGI) based determinations of eligibility read more…

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IM-52 UPDATED REVISION DATE FOR ONLINE AGED, BLIND, AND DISABLED SUPPLEMENT (IM-1ABDS)

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED REVISION DATE FOR ONLINE AGED, BLIND, AND DISABLED SUPPLEMENT (IM-1ABDS)   DISCUSSION: The Aged, Blind, and Disabled Supplement (IM-1ABDS) was updated in 10/2023, but the revision date was not initially updated on the online form. The online form is now updated and will show the correct 10/2023 revision date read more…

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IM-51 FORM AND NOTICE UPDATES FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) ABLE-BODIED ADULTS WITHOUT DEPENDENTS (ABAWD)

FROM: KIM EVANS, DIRECTOR SUBJECT: FORM AND NOTICE UPDATES FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) ABLE-BODIED ADULTS WITHOUT DEPENDENTS (ABAWD) FORM REVISION # FA-150 FA-510 FA-544 FA-546 FA-601 IM-4   DISCUSSION: As previously introduced in IM-71 8/31/2023, SNAP ABAWD age limits are increasing to 18-54 years of age effective 10/1/2024 due to the Fiscal Responsibility read more…

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IM-50 OCTOBER SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MASS ADJUSTMENT FY2025

FROM: KIM EVANS, DIRECTOR SUBJECT: OCTOBER SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MASS ADJUSTMENT FY2025 MANUAL REVISION # 1110.005.00 1130.099.00 1105.015.04.05 1140.005.46 1115.035.25.15 1140.020.00 1115.035.25.40 Appendix B 1115.099.00 Appendix J 1130.035.15     DISCUSSION: The SNAP Mass Adjustment will go into effect for all applicants and participants as of October 1, 2024. During the SNAP Mass read more…

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IM-49 OBSOLETE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MEMO IM-60 DYNAMIC INTERVIEWS

FROM: KIM EVANS, DIRECTOR SUBJECT: OBSOLETE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MEMO IM-60 DYNAMIC INTERVIEWS   DISCUSSION: The dynamic interview described in IM-60, 10/1/2018, is obsolete. Utilize the current interview procedures as shown in IM Resources, using the keywords, “interviews for FAMIS Programs”. Interview resources are: 03.1 Interviewing / Processing (Prior to Processing thru INTRFACE) read more…

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IM-48 REMOVAL OF OBSOLETE REFERENCE TO POSTPONED INTERVIEWS FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

FROM: KIM EVANS, DIRECTOR SUBJECT: REMOVAL OF OBSOLETE REFERENCE TO POSTPONED INTERVIEWS FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL REVISION # 1130.005.00   DISCUSSION: SNAP manual section 1130.005.00 Processing Time Frames was updated to remove an obsolete reference to postponed interviews.   NECESSARY ACTION: Review this memorandum with appropriate staff. Review SNAP IM Memo read more…

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IM-47 ELECTRONIC BENEFITS TRANSFER (EBT) CARDHOLDER PORTAL MULTI-FACTOR AUTHENTICATION (MFA) UPDATE

FROM: KIM EVANS, DIRECTOR SUBJECT: ELECTRONIC BENEFITS TRANSFER (EBT) CARDHOLDER PORTAL MULTI-FACTOR AUTHENTICATION (MFA) UPDATE   DISCUSSION: Effective 09/15/2024, FIS Government Solutions (EBT Card Vendor ebtEDGE) is enabling Multi-Factor Authentication (MFA) for cardholders accessing the Cardholder Portal (ebtEdge) to enhance data security. MFA requires participants to use more than one method of authentication to log read more…

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IM-46 MULTI-LANGUAGE INTERPRETER SERVICES (IM-4 MLIS) ADDED TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) NOTICES

FROM: KIM EVANS, DIRECTOR SUBJECT: MULTI-LANGUAGE INTERPRETER SERVICES (IM-4 MLIS) ADDED TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) NOTICES   DISCUSSION: Beginning September 1, 2024, the IM-4 MLIS form will be included in the mailings of the following SNAP notices: FA325 REQUEST FOR INFORMATION FA334 APPOINTMENT LETTER FA335 NOTIFICATION OF MISSED INTERVIEW FA520 FOOD STAMP EXPIRATION read more…

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IM-45 UPDATE TO TEMPORARY ASSISTANCE (TA) DIVERSION ELIGIBILITY POLICY AND A NEW MAXIMUM TA GRANT AMOUNT AND MAXIMUM CASH DIVERSION AMOUNTS CHART

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO TEMPORARY ASSISTANCE (TA) DIVERSION ELIGIBILITY POLICY AND A NEW MAXIMUM TA GRANT AMOUNT AND MAXIMUM CASH DIVERSION AMOUNTS CHART MANUAL REVISION # 0242.010.00   DISCUSSION: TA Diversion policy has been updated to clarify the following: The maximum amount allowed for a lump sum payment is based on the read more…

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IM-44 AUGUST 2024 – QUARTERLY FORMS UPDATE

FROM: KIM EVANS, DIRECTOR SUBJECT: AUGUST 2024 – QUARTERLY FORMS UPDATE   DISCUSSION: Income Maintenance forms and documents are reviewed and revised quarterly, and as necessary. New forms and documents are created as required or requested. All new and revised IM forms show a revision date of 08/2024, unless otherwise stated.   New and Revised read more…

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IM-43 UPDATE TO THE DOCUMENTATION OF INCURRED MEDICAL EXPENSES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO THE DOCUMENTATION OF INCURRED MEDICAL EXPENSES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL MANUAL REVISION # 0810.010.15.01   DISCUSSION: MHABD Manual section 0810.010.15.01 Documentation of Incurred Medical Expenses is revised to state: FSD processes documentation of medical expenses in a timely manner to read more…

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IM-42 INTRODUCING THE SPANISH MISSOURI SUN BUCKS APPLICATION

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING THE SPANISH MISSOURI SUN BUCKS APPLICATION FORM REVISION # MOSB-1 (Spanish)   DISCUSSION: The Missouri SuN Bucks application, also known as Summer Electronic Benefits Transfer (SEBT), has been translated to Spanish. Participants can find this form in the Forms Manual at MOSB-1 (Spanish). Households with multiple children only need read more…

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IM-41 INTRODUCING THE MISSOURI SUN BUCKS APPLICATION

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING THE MISSOURI SUN BUCKS APPLICATION FORM REVISION # MOSB-1   DISCUSSION: Applications for Missouri SuN Bucks, also known as Summer Electronic Benefits Transfer (SEBT) are now available. Online applications can be found: healthytogether.co/onboarding/Missouri-sun-bucks. Encourage participants to apply online whenever possible. MOSB-1 In the Forms Manual Households with multiple children read more…

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IM-40 REQUIRED DOCUMENTATION FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) CASES

FROM: KIM EVANS, DIRECTOR SUBJECT: REQUIRED DOCUMENTATION FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) CASES   DISCUSSION: A Food and Nutrition Service (FNS) review finding determined that staff must verbally review the SNAP Work Requirement Consolidated notice (FA-601) and properly explain when a referral to SkillUP is made. Staff must comment in the case record about read more…

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IM-39 UPDATED GUIDANCE FOR UKRAINIAN HUMANITARIAN PAROLEES

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED GUIDANCE FOR UKRAINIAN HUMANITARIAN PAROLEES   DISCUSSION: Due to the passing of the Ukraine Security Supplemental Appropriations Act of 2024, Ukrainian Humanitarian Parolees who entered the United States between October 1, 2023 and September 30, 2024 are eligible to receive MO HealthNet (MHN), Supplemental Nutrition Assistance Program (SNAP), and read more…

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IM-38 INTRODUCING NEW WEBPAGE RESOURCE FOR BLIND AND VISUALLY IMPAIRED FINANCIAL ASSISTANCE

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING NEW WEBPAGE RESOURCE FOR BLIND AND VISUALLY IMPAIRED FINANCIAL ASSISTANCE   DISCUSSION: Blind and Visually Impaired Financial Assistance is a new webpage available on the myDSS.mo.gov website. This page provides eligibility and application information for the Blind Pension (BP) and Supplemental Aid to the Blind (SAB) programs. Staff can read more…

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IM-37 HEARINGS MANUAL AND IM-90B NOTIFICATION UPDATE

FROM: KIM EVANS, DIRECTOR SUBJECT: HEARINGS MANUAL AND IM-90B NOTIFICATION UPDATE MANUAL REVISION # 0130.020.70.15   DISCUSSION: Hearings Manual section 0130.020.70.15 EU Withdraws Hearing Request and Agency Action Withdrawn Participant Notification IM-90B have been updated due to an FNS (Food and Nutrition Service) finding. When a participant voluntarily withdraws from a hearing, the Agency Action read more…

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IM-36 UPDATED USE OF ELECTRONIC VERIFICATION SYSTEM (EVS) SOURCES

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED USE OF ELECTRONIC VERIFICATION SYSTEM (EVS) SOURCES MANUAL REVISION # 0110.060.10   DISCUSSION: EVS Manual section 0110.060.10 Use of Electronic Verification System Sources is updated to clarify when to use the National Accuracy Clearinghouse (NAC). Data Source:  Use for the following programs: National Accuracy Clearinghouse – Provides information regarding read more…

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IM-35 2024 MO HEALTHNET CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) PREMIUM ADJUSTMENT

FROM: KIM EVANS, DIRECTOR SUBJECT: 2024 MO HEALTHNET CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) PREMIUM ADJUSTMENT MANUAL REVISION # Appendix A Appendix E   DISCUSSION: CHIP premiums will be adjusted July 1, 2024. Premiums are required for families with income above 150% of the Federal Poverty Level (FPL). Each year, as required by state statute, the read more…

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IM-34 REVISIONS TO TICKET TO WORK HEALTH ASSURANCE (TWHA) FLYER

FROM: KIM EVANS, DIRECTOR SUBJECT: REVISIONS TO TICKET TO WORK HEALTH ASSURANCE (TWHA) FLYER FORM REVISION # IM-4TWHA IM-4TWHA (SPANISH)   DISCUSSION: The IM-4TWHA was updated to provide information for how participants eligible for the TWHA program can make their premium payments. The flyer has been updated in English and Spanish and is available in read more…

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IM-33 SNAP MANUAL UPDATE TO CLARIFY EXEMPTIONS TO ABLE BODIED ADULTS WITHOUT DEPENDENTS (ABAWD) TRAINING/WORK REQUIREMENTS AND VERIFICATION

FROM: KIM EVANS, DIRECTOR SUBJECT: SNAP MANUAL UPDATE TO CLARIFY EXEMPTIONS TO ABLE BODIED ADULTS WITHOUT DEPENDENTS (ABAWD) TRAINING/WORK REQUIREMENTS AND VERIFICATION MANUAL REVISION # 1105.035.15   DISCUSSION: Supplemental Nutrition Assistance Program (SNAP) Manual section 1105.035.15 Exemptions to Able Bodied Adults Without Dependents Training/ Work Requirement and Verification has been updated regarding a request for read more…

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IM-32 JULY 2024 ANNUAL NON-MAGI PROGRAM ADJUSTMENTS AND BLIND PENSION (BP) SUPPLEMENTAL AID TO THE BLIND (SAB) GRANT ADJUSTMENT

FROM: KIM EVANS, DIRECTOR SUBJECT: JULY 2024 ANNUAL NON-MAGI PROGRAM ADJUSTMENTS AND BLIND PENSION (BP) SUPPLEMENTAL AID TO THE BLIND (SAB) GRANT ADJUSTMENT MANUAL REVISION # APPENDIX A APPENDIX B APPENDIX J APPENDIX K   DISCUSSION: Supplemental Aid to the Blind (SAB) and Blind Pension (BP) Effective July 1, 2024, SAB and BP grants increase read more…

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IM-31 DOCUMENTS ADDED THAT VERIFY BOTH CITIZENSHIP AND IDENTITY FOR ALL MO HEALTHNET (MHN) PROGRAMS

FROM: KIM EVANS, DIRECTOR SUBJECT: DOCUMENTS ADDED THAT VERIFY BOTH CITIZENSHIP AND IDENTITY FOR ALL MO HEALTHNET (MHN) PROGRAMS MANUAL REVISION # 1805.020.05.05   DISCUSSION: Effective June 3, 2024, due to requirements in the 2024 Centers for Medicaid and Medicare Services (CMS) Final Rule, verification of birth using Department Health-Birth Name Inquiry (IBTH) or verification read more…

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IM-30 EXTENSION OF THE TEMPORARY RECONSIDERATION PERIOD POLICY FOR ALL MO HEALTHNET (MHN) PROGRAMS

FROM: KIM EVANS, DIRECTOR SUBJECT: EXTENSION OF THE TEMPORARY RECONSIDERATION PERIOD POLICY FOR ALL MO HEALTHNET (MHN) PROGRAMS MANUAL REVISION # 0840.005.05 1880.020.00   DISCUSSION: Temporary reconsideration period policy for all MHN programs introduced in IM-28 RECONSIDERATION PERIOD DURING THE TRANSITION PERIOD FOR ALL MO HEALTHNET (MHN) PROGRAMS has been extended. Continue to follow the read more…

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IM-29 UPDATES TO 1619 POLICY

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATES TO 1619 POLICY MANUAL REVISION # 0850.000.00 0850.005.00 0850.005.05 0850.005.10 0850.005.15 0850.005.20 0850.010.00 0850.020.00   DISCUSSION: Updates have been made to 1619 policy in the MO HealthNet for the Aged, Blind, and Disabled (MHABD) Manual. Updates include revisions to remove outdated information, including verifying 1619 status and processes, and read more…

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IM-28 COMPACT OF FREE ASSOCIATION (COFA) MIGRANTS ELIGIBLE FOR CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP)

FROM: KIM EVANS, DIRECTOR SUBJECT: COMPACT OF FREE ASSOCIATION (COFA) MIGRANTS ELIGIBLE FOR CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) MANUAL REVISION # 1805.020.10.20   DISCUSSION: Effective immediately, COFA migrants are considered qualified non-citizens for the purpose of CHIP eligibility. Through amendments made by the Consolidated Appropriations Act of 2021, Congress amended 8 U.S. Code § 1641 read more…

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IM-27 UPDATED SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL SECTION, SNAP ELECTRONICALLY STOLEN BENEFITS (ESB) AND FORM IM-111

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL SECTION, SNAP ELECTRONICALLY STOLEN BENEFITS (ESB) AND FORM IM-111 MANUAL REVISION # 1150.015.00   DISCUSSION: SNAP Manual section 1150.015.00 SNAP ELECTRONICALLY STOLEN BENEFITS, Form IM-111, and online Form IM-111 were updated to remove language regarding law enforcement or police reports as these are read more…

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IM-26 APRIL 2024 – QUARTERLY FORMS UPDATE

FROM: KIM EVANS, DIRECTOR SUBJECT: APRIL 2024 – QUARTERLY FORMS UPDATE   DISCUSSION: Income Maintenance forms and documents are reviewed and revised quarterly, and as necessary. New forms and documents are created as required or requested. All new and revised IM forms show a revision date of 04/2024, unless otherwise stated. New and Revised Forms read more…

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IM-25 NEW NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT) RIDE TOOL

FROM: KIM EVANS, DIRECTOR SUBJECT: NEW NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT) RIDE TOOL   DISCUSSION: For participants who need NEMT, MO HealthNet’s vendor, Medical Transportation Management (MTM), created a new tool that allows participants the opportunity to book new rides, review existing rides, make changes to rides and cancel rides from their computer or phone. Participants read more…

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IM-24 EXTENSION OF THE TEMPORARY RETURNED MAIL POLICY FOR ALL MO HEALTHNET (MHN) PROGRAMS

FROM: KIM EVANS, DIRECTOR SUBJECT: EXTENSION OF THE TEMPORARY RETURNED MAIL POLICY FOR ALL MO HEALTHNET (MHN) PROGRAMS MANUAL REVISION # 1885.020.00   DISCUSSION: Temporary returned mail policy for all MHN programs introduced in IM-40 RETURNED MAIL REQUIREMENTS DURING THE TRANSITION PERIOD FOR ALL MO HEALTHNET (MHN) PROGRAMS has been extended. Continue to follow the read more…

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IM-23 FAMILY MO HEALTHNET (MAGI) MANUAL UPDATE TO EXCLUDE INCOME FOR CERTAIN TAX DEPENDENTS

FROM: KIM EVANS, DIRECTOR SUBJECT: FAMILY MO HEALTHNET (MAGI) MANUAL UPDATE TO EXCLUDE INCOME FOR CERTAIN TAX DEPENDENTS MANUAL REVISION # 1805.030.20.10   DISCUSSION: MAGI Manual section 1805.030.20.10 Income Excluded Under MAGI is updated to reflect policy changes with Child Tax Dependent income and Qualifying Relative Dependent income. These two income types, based on IRS read more…

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IM-22 MO HEALTHNET (MHN) POLICY UPDATES FOR CONTINUOUS ELIGIBILITY FOR CHILDREN (CEC)

FROM: KIM EVANS, DIRECTOR SUBJECT: MO HEALTHNET (MHN) POLICY UPDATES FOR CONTINUOUS ELIGIBILITY FOR CHILDREN (CEC) NON-MAGI MANUAL REVISION # 0405.000.00 0840.000.00 0430.010.00 0840.010.00 0805.000.00 0840.015.00 0805.020.00 0840.020.00 0810.010.00 0855.000.00 0810.010.05 0855.005.45 0815.030.20 1305.000.00 0815.070.00 1320.000.00 0825.000.00 1320.005.00 0825.010.00 1320.010.00 0825.040.00   MAGI MANUAL REVISION # 1805.070.00 1840.025.05 1805.000.05 1840.025.10 1805.005.00 1840.030.15 1810.030.10 1885.000.00 1840.020.00 read more…

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IM-21 UPDATED PROCEDURES FOR CONDUCTING INTERNAL IRS FIELD OFFICE INSPECTIONS

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATED PROCEDURES FOR CONDUCTING INTERNAL IRS FIELD OFFICE INSPECTIONS   DISCUSSION: There are new procedures for handling internal inspections of field offices and the handling of Federal Tax Information (FTI). Field offices are required to submit the Internal Inspection Report/Field Office to Central Office annually. This process is now an read more…

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IM-20 INTRODUCING EXPERIAN VERIFY FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

FROM:  KIM EVANS, DIRECTOR SUBJECT:  INTRODUCING EXPERIAN VERIFY FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL REVISION # 0110.025.05 0110.060.00 0110.060.05 0110.060.10 0110.060.15 1102.005.05 1102.015.05 1802.030.00 1805.030.05   DISCUSSION: Starting April 2, 2024, Experian Verify is available through a partnership with the Food and Nutrition Service (FNS) to verify earned income information for SNAP-related case read more…

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IM-19 RESTARTING CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) PREMIUMS, MO HEALTHNET SPEND DOWN (MHSD) PAYMENTS, AND TICKET TO WORK HEALTH ASSURANCE (TWHA) PREMIUM PAYMENTS; CONTINUOUS ELIGIBILITY FOR CHILDREN

FROM: KIM EVANS, DIRECTOR SUBJECT: RESTARTING CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) PREMIUMS, MO HEALTHNET SPEND DOWN (MHSD) PAYMENTS, AND TICKET TO WORK HEALTH ASSURANCE (TWHA) PREMIUM PAYMENTS; CONTINUOUS ELIGIBILITY FOR CHILDREN   DISCUSSION: In May, 2024, the “unwinding” period, as a result of the Public Health Emergency (PHE), will be over, and normal operations will read more…

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IM-18 INTRODUCING THE NON-MAGI APPLICATION LETTER

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING THE NON-MAGI APPLICATION LETTER FORM REVISION # IM-2NMA   DISCUSSION: A new letter, Non-MAGI Application Letter (IM-2NMA) was created to help Family Support Division (FSD) staff. The IM-2NMA will be mailed with an Aged, Blind, and Disabled Supplement (IM-1ABDS) and/or a Medical Review Team Packet (IM-61MRT). These forms will read more…

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IM-17 REVISION TO APPLICATION REQUEST (IM-1REQ) LETTER FOR FAMILY SUPPORT DIVISION (FSD) APPLICATIONS

FROM: KIM EVANS, DIRECTOR SUBJECT: REVISION TO APPLICATION REQUEST (IM-1REQ) LETTER FOR FAMILY SUPPORT DIVISION (FSD) APPLICATIONS FORM REVISION # IM-1REQ   DISCUSSION: The Application Request (IM-1REQ) form has been updated and now includes information for applications mailed to participants when an obsolete application was submitted. The form was also updated to be used for read more…

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IM-16 2024 MO HEALTHNET OUTREACH PROJECT WITH DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION, LICENSED CHILDCARE PROVIDERS, AND FAMILY SUPPORT DIVISION

FROM: KIM EVANS, DIRECTOR SUBJECT: 2024 MO HEALTHNET OUTREACH PROJECT WITH DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION, LICENSED CHILDCARE PROVIDERS, AND FAMILY SUPPORT DIVISION   DISCUSSION: Senate Bill 583 (2010) requires the Department of Social Services (DSS) to collaborate with the Department of Elementary and Secondary Education (DESE) and licensed childcare providers in an effort read more…

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IM-15 INTRODUCING THE NATIONAL ACCURACY CLEARINGHOUSE (NAC) MATCHES FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING THE NATIONAL ACCURACY CLEARINGHOUSE (NAC) MATCHES FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL REVISION # 1105.015.15 1125.025.00 1141.010.15   DISCUSSION: The NAC is a system developed by the Food and Nutrition Service (FNS) to be used nationwide to compare data between states and prevent duplicate SNAP benefit issuances. read more…

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IM-14 2024 UPDATE OF POVERTY INCOME GUIDELINES FOR MAGI PROGRAMS

FROM: KIM EVANS, DIRECTOR SUBJECT: 2024 UPDATE OF POVERTY INCOME GUIDELINES FOR MAGI PROGRAMS MANUAL REVISION # 1805.030.20.10 APPENDIX A APPENDIX A (PE) APPENDIX B APPENDIX D APPENDIX E APPENDIX I FORM REVISION # IM-4PRM   DISCUSSION: Effective April 1, 2024, the Federal Poverty Level (FPL) income guidelines increase for all MAGI programs, including Presumptive read more…

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IM-13 2024 FAMILY MO HEALTHNET (MAGI) COST OF LIVING ADJUSTMENT (COLA) FOR SSA/SSI INCOME

FROM: KIM EVANS, DIRECTOR SUBJECT: 2024 FAMILY MO HEALTHNET (MAGI) COST OF LIVING ADJUSTMENT (COLA) FOR SSA/SSI INCOME   DISCUSSION: Effective April 1, 2024, MAGI cases will be updated to reflect a 3.2% COLA for Social Security Administration (SSA) and Supplemental Security Income (SSI) participants. Cases Adjusted Cases that include income types Social Security Adult read more…

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IM-12 INCREASE IN AVERAGE PRIVATE PAY NURSING RATE FOR TRANSFER OF PROPERTY PENALTIES

FROM: KIM EVANS, DIRECTOR SUBJECT: INCREASE IN AVERAGE PRIVATE PAY NURSING RATE FOR TRANSFER OF PROPERTY PENALTIES MANUAL REVISION # APPENDIX J APPENDIX N   DISCUSSION: The average private pay nursing care rate increased to $7,536 per month effective April 1, 2024. For applications taken on or after April 1, 2024, use $7,536 to determine read more…

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IM-11 NON-MAGI FEDERAL POVERTY LEVEL ADJUSTMENT

FROM: KIM EVANS, DIRECTOR SUBJECT: NON-MAGI FEDERAL POVERTY LEVEL ADJUSTMENT MANUAL REVISION # Appendix J Appendix K   DISCUSSION: Effective April 1, 2024, the Federal Poverty Level (FPL) income guidelines increase for the following programs: MO HealthNet Non-Spend Down (MHNS) MO HealthNet Spend Down (MHSD) Ticket to Work Health Assurance (TWHA) Qualified Medicare Beneficiary (QMB) read more…

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IM-10 TEMPORARY ASSISTANCE (TA) VICTIMS OF DOMESTIC VIOLENCE, SEXUAL ASSAULT, SEXUAL HARASSMENT, OR STALKING AND APPLICATION FOR TA (IM-1TA) AND REINVESTIGATION FORM UPDATES

FROM: KIM EVANS, DIRECTOR SUBJECT: TEMPORARY ASSISTANCE (TA) VICTIMS OF DOMESTIC VIOLENCE, SEXUAL ASSAULT, SEXUAL HARASSMENT, OR STALKING AND APPLICATION FOR TA (IM-1TA) AND REINVESTIGATION FORM UPDATES MANUAL REVISION # 0204.000.00 0204.010.000 FORM REVISION # IM-1TA IM-1TA-SPANISH IM-1TA-DARI IM-1TA-PASHTO FA-202   DISCUSSION: Manual Update: The Consolidated Appropriations Act establishes standards and procedures for TA applicants, read more…

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IM-09 CLARIFICATION ADDED TO MID-CERTIFICATION REVIEW (MCR) POLICY FOR RETURNING INCOMPLETE OR UNSIGNED REVIEWS

FROM: KIM EVANS, DIRECTOR SUBJECT: CLARIFICATION ADDED TO MID-CERTIFICATION REVIEW (MCR) POLICY FOR RETURNING INCOMPLETE OR UNSIGNED REVIEWS MANUAL REVISION # 1140.020.00   DISCUSSION: A note specifying to allow the household 10 days to return an incomplete or unsigned review was added to 1140.020.00 Mid-Certification Reviews. When returning an incomplete or unsigned MCR, the date read more…

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IM-08 UPDATE TO 1619 THRESHOLD

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATE TO 1619 THRESHOLD MANUAL REVISION # Appendix J   DISCUSSION: The threshold amount established by the Social Security Administration (SSA) to determine eligibility under Section 1619 of the Social Security Act has decreased to $3,690 effective January 1, 2024. Additional information regarding 1619 eligibility is available in manual section read more…

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IM-07 REVISION TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) TYPES OF MEDICAL COSTS ALLOWED

FROM: KIM EVANS, DIRECTOR SUBJECT: REVISION TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) TYPES OF MEDICAL COSTS ALLOWED MANUAL REVISION # 1115.035.15.10   DISCUSSION: SNAP policy section 1115.035.15.10 Types of Medical Costs Allowed has been renamed to 1115.035.15.10 Types of Medical Expenses Allowed. Additional changes are listed below: Policy and terminology is expanded, updated and re-formatted. read more…

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IM-06 JANUARY 2024 – QUARTERLY FORMS UPDATE

FROM: KIM EVANS, DIRECTOR SUBJECT: JANUARY 2024 – QUARTERLY FORMS UPDATE   DISCUSSION: Income Maintenance forms and documents are reviewed and revised quarterly, and as necessary. New forms and documents are created as required or requested. All new and revised IM forms show a revision date of 01/2024, unless otherwise stated. Revised IM forms with read more…

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IM-05 UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) RECONCILIATION – COVERED EARNINGS SECTION

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) RECONCILIATION – COVERED EARNINGS SECTION MANUAL REVISION # 1105.098.20   DISCUSSION: Some immigrants must have 40 qualifying quarters of coverage under Title II of the Social Security Act or be credited with such quarters to be eligible for SNAP. 1105.098.20 Reconciliation – read more…

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IM-04 REVISION TO MO HEALTHNET (MHN) POLICY ALLOWING ACTIVE PARTICIPANTS TO MOVE FROM ONE MHN PROGRAM TO ANOTHER

FROM: KIM EVANS, DIRECTOR SUBJECT: REVISION TO MO HEALTHNET (MHN) POLICY ALLOWING ACTIVE PARTICIPANTS TO MOVE FROM ONE MHN PROGRAM TO ANOTHER MANUAL REVISION # 0840.010.00 0840.015.05 1890.000.00 1890.010.00 1890.010.10 1890.010.20   DISCUSSION: MHN policy is updated with requirements for active participants moving from one program to another when a change in circumstance occurs, or read more…

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IM-03 SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) APPLICATION, FS-1, UPDATED

FROM: KIM EVANS, DIRECTOR SUBJECT: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) APPLICATION, FS-1, UPDATED FORM REVISION # FS-1 FS-1 (Dari) FS-1 (Spanish) FS-1 (Pashto) FS-1 (Large Print)     DISCUSSION: The SNAP Application (FS-1) has been updated with the following changes: Instructions to return the form were added, New Able-Bodied Adults without Dependents (ABAWD) ages were read more…

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IM-02 2024 AFFORDABLE INSURANCE QUOTES UPDATED ON FAMILY MO HEALTHNET (MAGI) APPENDIX G

FROM: KIM EVANS, DIRECTOR SUBJECT: 2024 AFFORDABLE INSURANCE QUOTES UPDATED ON FAMILY MO HEALTHNET (MAGI) APPENDIX G MANUAL REVISION # APPENDIX G   DISCUSSION: The CHIP Affordability Test Calculator, Appendix G, has been updated with 2024 insurance quotes from the Federally Facilitated Marketplace (FFM). Affordable insurance determinations for Children’s Health Insurance Program (CHIP) premium children read more…

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IM-01 NATIONAL ACCURACY CLEARINGHOUSE (NAC) PILOT WITH LEXISNEXIS EXPIRATION

FROM: KIM EVANS, DIRECTOR SUBJECT: NATIONAL ACCURACY CLEARINGHOUSE (NAC) PILOT WITH LEXISNEXIS EXPIRATION FORM REVISION # IM-39DPP obsolete IM-39DPR obsolete   DISCUSSION: The Family Support Division’s (FSD) participation in the NAC Pilot with LexisNexis ends on December 31, 2023, and access to the NAC Pilot portal will be revoked. Continue to follow policy 1105.015.15 Duplicate read more…

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