When the head of the eligibility unit dies enter the action in the system, determine if the report is verified upon receipt or if verification is required.
- If the report is verified upon receipt authorize the action. Follow notice of adverse action procedures.
- If verification is required, such as a Social Security death match, send a Request for Contact to the eligibility unit.
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- If verification of the death is obtained, authorize the action to close the case. Follow notice of adverse action procedures.
- If verification is required but not provided, authorize an Adverse Action Worker Close (AAWC) with reason code COO Failure to Cooperate. Death Matches from the Social Security Administration are not considered verified upon receipt.
- If an eligibility unit reports the head of eligibility unit left the home, and the remaining eligibility unit members wish to continue receiving Child Care Subsidy:
- If remaining eligibility unit members wish to continue to participate in the Child Care Subsidy program, the new head of eligibility unit must submit a new application.
- Take a new application for the remaining eligibility unit members.
- Remove the applicant eligibility unit members from the active case.
- Leave the former head of eligibility unit case active, if eligible.