Child Care case file information must not be discussed outside of the local Family Support Division (FSD) office except in the performance of official agency business. Information should never be discussed where there is a likelihood of the discussion being overheard by an unauthorized individual. The staff of any FSD office must make every effort to protect the EU’s right to confidentiality.
Children’s Division and FSD staff is to follow the DSS Administrative Manual Confidentially 2-119 policy. Employees can view the confidentially policy by visiting https://dssintranet.mo.gov/personnel/wp-content/uploads/sites/25/2019/06/2-119.pdf.