Temporary Assistance/Case Management Manual

0205.050.15.05 Role of IM Caseworker

Determine deprivation of support based on continued absence by obtaining documentary or collateral verification. If the absent parent is contacted:

  1. verify the absent parent does not live in the payee’s home
  2. determine the amount of child support payment being paid to the family
  3. determine where the children live
  4. determine if any medical insurance coverage is provided for the family
  5. obtain the absent parent’s SSN

Do not discuss assignment of support rights, DCSE activities, or child support payment processes with the absent parent.