Temporary Assistance/Case Management Manual

0205.050.15.05 Role of IM Caseworker

Determine deprivation of support based on continued absence by obtaining documentary or collateral verification.  If the absent parent is contacted:

  1. verify the absent parent does not live in the payee’s home;
  2. determine the amount of child support payment being paid to the family;
  3. determine where the children live;
  4. determine if any medical insurance coverage is provided for the family; and
  5. obtain the absent parent’s SSN.

Do not discuss assignment of support rights, DCSE activities, or child support payment processes with the absent parent.