Temporary Assistance/Case Management Manual

0315.025.10 EBT Voluntary Repayment

A debtor may voluntarily use Temporary Assistance benefits in their EBT account to repay a Temporary Assistance overpayment. A Voluntary Repayment Authorization form (IM-114), is completed and signed by the debtor. Verify a claim has been established for the overpayment on the Display Claim Information screen (OVCI). To view the claim, type OVCI, space, I, DCN and press enter. To view additional claims for this individual, press enter. When all claims have been displayed, the message “END OF INQUIRY” displays. The voluntary repayment action is entered into the EBT Administrative Terminal. For instructions refer to CARS User Guide Entering a Voluntary Repayment in EBT. The repayment is automatically posted to the claim. A CARS-2 is not submitted for posting. If the claim is entered the same day the authorization is entered, a report is generated to the Claims and Restitution Unit to manually post the payment.

For instructions refer to CARS User Guide ENTERING REPAYMENT AGREEMENTS AND PROCESSING PAYMENTS IN THE CLAIMS ACCOUNTING AND RESTITUTION SYSTEM (CARS).