If it is discovered a claim was originally established for more than it should have been, submit a CARS-2 requesting the balance be reduced using transaction code 22, credit. Write on the top of the CARS-2 the reason for the reduction. Record the reason for the reduction and describe the documentation used to make the decision on the ADD NOTE (OVNA) screen.
The County Manager or designee must approve all CARS-2s. The person who approves the CARS-2 cannot be the same person who completes the CARS-2. Submit the completed and approved CARS-2 to Division of Finance and Administrative Services (DFAS).