HOW TO ACCESS MOHSAIC

Staff cannot view the MOHSAIC screens through Netscape which is currently installed on FAMIS pc's.  The MOHSAIC screens can only be accessed through the DFS Intranet by using Microsoft Internet Explorer. 

The Information Systems and Technology Division (ISTD,) and DFS are working to identify critical users in each county so that a limited number of FAMIS pc's can be upgraded with Microsoft Internet Explorer by November 19, 2001.

ISTD is contacting Remote Site Coordinators with details about an immediate Intranet upgrade to Microsoft Internet Explorer for critical users of the Q135 screens.

Once IE is installed on their computer:

• Staff needing to access the DFS Intranet page, will no longer use Netscape located in the Lotus Communications Toolbar.
• If staff has bookmarks designated in Netscape, they need to add them to IE.
• Staff with Internet access must continue to use Netscape to access the Internet. 

No new information about licensed or license-exempt child care providers will be entered in Q135 after November 14, 2001.  Q135 screens continue to be available for inquiry for historical purposes only.

HOW TO USE MOHSAIC

DFS staff use the information contained in MOHSAIC to determine the legal status of a provider for contracting, registration, and payment purposes.  For further definition of legal status, refer to Provider Eligibility in the Income Maintenance Child Care Policy Manual, Section 1215.000.000.

To access the MOHSAIC screens, once IE is installed on a computer: 

• Click on the Microsoft Internet Explorer icon, which appears as a blue, lower case "e" on the desktop.
• Go to the Division of Family Services Intranet,
• In the Tools section, click on DHSS/Bureau of Child Care/Regulation.

The MOHSAIC screens allow users to search for provider information by entering one of three types of data:

• Search by Name; personal name or facility name,
• Search by the Identifier (Provider DVN,) or,
• Search by Address.

• Enter the Last and First Names in the designated fields and click the Submit box to begin the search; OR,
• Enter the Organization (facility name,) and click the Submit box to begin the search.

• Enter the provider's DVN and click the Submit box to begin the search.

• Enter the provider street address, city, and zip code and click the submit box to begin the search.
• Enter a provider's rural route address or post office box number if a street address does not exist for the provider.

The search displays the following information for all possible providers meeting the search criteria:

• Facility Name,
• DVN, and, 
• Address, City, Zip Code.

Unsuccessful Search Results

When the user enters provider information on the MOHSAIC screen, the information is displayed.  When no information is found, a black screen displays with the statement "Search Complete."  When this message is displayed, it means the provider is not currently in the DHSS database as a licensed or licensed exempt provider.  If the provider is caring for four or less unrelated children, supply the provider with DFS registration forms.  If the provider is caring for more than four unrelated children, refer them to DHSS, Bureau of Child Care. This screen also has a BACK button to return to the search menu to re-enter search criteria.

PROCEDURES TO VALIDATE DHSS PROVIDERS 

1. DFS staff must access the Bureau of Child Care/MOHSAIC data to verify:

• The license status, 
• Facility address, 
• Begin/End dates, 
• Facility type, and, 
• Capacity;

2. DFS staff must access the Bureau of Child Care/MOHSAIC data to verify:

• The license-exempt status, 
• Facility address, 
• Exempt type, and, 
• Effective date;

3. DFS staff may access the Bureau of Child Care/MOHSAIC data to verify a change in the provider's:

• License, or,
• Or license-exempt status.

Providers who:

• Care for four or less unrelated children,
• Operate outside of Missouri, or,
• Are Military base providers;

VALID PROVIDERS FOR DFS PAYMENT

Licensed Child Care Providers

Licensed providers must have the following criteria in the MOHSAIC fields in order to be a valid child care provider for DFS:

 

REGULATORY STATUS	LICENSURE STATUS	FACILITY TYPE	CLOSE REASON	EFFECTIVE DATE	EXPIRATION DATE
LICENSABLE	ACTIVE	CHILD CARE CENTER, FAMILY HOME, OR, GROUP HOME	MUST BE BLANK	MUST BE A DATE AS OF OR PRIOR TO THE CURRENT DATE	MUST BE A DATE AS OF OR AFTER THE CURRENT DATE

In addition to the active status in fields shown above, all children authorized to a valid provider must meet the provider's:

• Age limitations, example: a provider must be licensed to care for infants in order for a child under age two to be authorized with them,
• Months of Operation, example: a provider must be licensed in the months that coincide with the child's authorization, and,
• Hours of Operation, example: a provider must be approved to operate nighttime care for a child to be authorized after 9:00 p.m.

A provider name search screen print of "Wee Care Day Care" is attached.  This is an example of a valid licensed provider.

License Exempt Child Care Providers

License-exempt providers must have the following criteria in the MOHSAIC fields in order to be a valid child care provider for DFS:

 

REGULATORY STATUS	LICENSURE STATUS	FACILITY TYPE	CLOSE REASON	EFFECTIVE DATE	EXPIRATION DATE
LICENSE EXEMPT, OR, EXEMPT	BLANK OR N	LICENSE EXEMPT PROGRAM, EXEMPT PROGRAM, OR, NA	BLANK	MUST BE A DATE AS OF OR PRIOR TO THE CURRENT DATE	MUST BE A DATE AS OF OR AFTER THE CURRENT DATE

In addition, license-exempt providers valid for registration and payment from DFS must have one of the following exempt types:
 

 

LICENSE-EXEMPT CODE IN Q135 VALID FOR DFS	REGULATORY STATUS REASON IN MOHSAIC VALID FOR DFS
BUS - BUSINESS	BUSINESS OPERATED FOR CONVENIENCE OF CUSTOMERS
SCH - SCHOOL	SCHOOL OR SCHOOL DISTRICT
SUM - SUMMER CAMP	SUMMER CAMP
RIC - RELIGIOUS IN COMPLIANCE	RELIGIOUS ORGANIZATION IN COMPLIANCE STATUS
RIP - RELIGIOUS IN PENDING STATUS (CONDITIONAL ELIGIBILITY WITH DFS)	RELIGIOUS ORGANIZATION IN PENDING STATUS
SCC - STATE, COUNTY CITY	NO LONGER IN USE

A provider DVN search screen print is attached for number 000017574.  This is an example of a valid license-exempt provider.

Not all providers that appear in MOHSAIC are eligible to be registered, contracted, or receive payments from DFS.  If a provider is displayed in MOHSAIC with information other than described above, they are not valid to be paid by DFS.

FAMIS SCREEN ERROR MESSAGES

When the provider data in MOHSAIC is not valid for DFS registration or payment, two error messages will display in FAMIS:

•  "BBG1P_NE: Invalid Provider.  Check DOH Licensing System," or,
•  "BBG1Q_NE: Tech Err DOH (HMOSC100).  Call FAMIS Support Desk";

The registration screen, FMEA, and the child authorization screen, FM30, will display one of these error messages.  When an error message displays, check the MOHSAIC data via the DFS Intranet.  Compare the MOHSAIC data with the provider eligibility tables found in this memorandum section, " VALID PROVIDERS FOR DFS PAYMENT."

When the MOHSAIC provider data matches the conditions valid for payment from DFS, contact the FAMIS Support Desk to report the error.

When the MOHSAIC provider data does not match the conditions valid for payment from DFS, the provider cannot be contracted or registered with DFS.  Refer the provider to their local Child Care Licensing Representative. 

If it appears that the provider may not attain registered or contracted status, notify the eligible child care family and refer them to the local Child Care Resource and Referral Agency for assistance in locating another provider.

SUPPORT DESK

If you are unable to access MOHSAIC using Microsoft Internet Explorer, contact your Remote Site Coordinator so that the system settings can be checked.

If you need instructions to navigate to or in the DFS Intranet, contact the ISTD Support Desk at 1-800-663-2647.

If you experience problems with the screen display while in MOHSAIC, contact the FAMIS Support Desk at 1-800-MOFAMIS.

• Review this memorandum with all supervisory, eligibility, Children's Services, and clerical support staff.

• As of November 19, 2001, use MOHSAIC to validate a child care provider for DFS registration, contracting, and payment purposes.

• Contact the appropriate Support Desk if you encounter access or display problems with the DFS Intranet or MOHSAIC applications.

DE/CAF
Distribution #6
CS Distribution List A