REVISED MAIL-IN FOOD
STAMP APPLICATION PROCEDURES
FORMS MANUAL REVISION #5 :
FS-1 APPLICATION FOR FOOD STAMP BENEFITS
IM-31C INSTRUCTIONS FOR MAKING YOUR FOOD STAMP APPLICATION
IM-31F INSTRUCTIONS FOR MAKING YOUR FOOD STAMP APPLICATION AND FOOD STAMP RIGHTS
IM-31M NOTIFICATION OF MISSED INTERVIEW
FS-1 FORMS INSTRUCTIONS
IM-31M FORMS INSTRUCTIONS
FOOD STAMP MANUAL REVISION #5:
5, 2004, the following revisions are made:
The FS-1 Application for Benefits form is revised. The revised form is two pages long and asks only the following information:
The IM-31F Instructions for Making Your Food Stamp Application and Food Stamp Rights and the IM-31C Instructions for Making Your Food Stamp Application forms are revised. The revisions include:
The IM-31M Notification of Missed Interview form is revised to include two paragraphs. The first paragraph applies to initial applications and non-timely re-applications. The second paragraph applies to timely re-applications.
If the EU misses a scheduled interview for an initial application or non-timely reapplication, check the first paragraph and enter the 30th day following the date of application as the date for the EU to complete the interview. Refer to the Thirtieth Day Chart to determine the 30th day.
If the EU misses a scheduled interview for a timely re-application, check the second paragraph and enter the last day of the certification if a business day, or the first business day following the last day if the last day is a weekend/holiday.
When an EU requests an application be mailed to them, send the following forms to the EU.
Mail-in or Faxed Application
For a mailed or faxed application, enter the date the initial application is considered complete as the date of discovery on the Action Authorization (FM3H) screen. This field now can be updated by staff.
If a county or FSD office receives an application by mail or fax, from an individual who lives in another county or area covered by another FSD office, register the application. Contact the applicant by phone to conduct the interview. If the applicant cannot be reached that day, contact the appropriate office to get authorization, by email or telephone as soon as possible, to transfer the application immediately. When authorization is received, the county where the application was received must fax the application to the correct county. The county of residence must send the IM-31 Appointment Letter immediately to the applicant scheduling an interview. The county who received the application must monitor that an authorization to transfer is received in a timely manner so the application is completed timely. If the receiving county does not authorize timely within a few days, contact the county manager of the receiving county.
Insufficient Identifying Information on Mail-in or Faxed Applications
Failure to Appear for an Interview
If the EU does not appear or call-in for the interview, send an IM-31M Notice of Missed Interview for initial applications and timely or non-timely re-applications. Notify the EU they must reschedule and complete the interview by the application due date.
If the EU does not complete the interview, reject the timely reapplication the first work day following the end of the certification period, if the last day of the certification is a business day. If the last day is a weekend/holiday, reject the second business day following the last day of the certification.
Refer to the Worker Initiated Rejection user guide for instructions on rejecting the application for failure to complete an interview.
For non-timely re-applications and initial applications, reject on the first work day after the 30th day following the date of application, as long as the 30th day is a business day. If the 30th day is a weekend/holiday, reject the second business day following the 30th day. Refer to the Thirtieth Day Chart for determining the 30th day. Refer to the Worker Initiated Rejection user guide for instructions on rejecting the application for failure to complete an interview.
The Food Stamp Manual sections related to the application process and expedited procedures are revised to include the new policy, procedures, and to incorporate FAMIS terminology and procedures.