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Family Support Division (FSD) and the Division of Workforce Development (DWD)
are engaged in a joint process to serve applicants and recipients of Temporary
Assistance. The primary goal of this collaboration is to assist these
individuals to obtain and maintain gainful employment. With the transfer of
responsibility for the employment and training activities from FSD to DWD,
certain policies and procedures have been modified. The purpose of this
memorandum is to share with FSD staff the differences between DWD and FSD case
management policy and to review which agency case manages certain cases.
The DWD Temporary Assistance Case Management program has been renamed the
Career Assistance Program (CAP). Effective February 4, 2004, some CAP policies
and procedures were revised and provided to DWD/Sub-contractors. Once DWD's
policy is available on-line, an Internet link will be added to the FSD Intranet.
DWD CASE MANAGEMENT POLICIES THAT MAY DIFFER FROM FSD POLICIES
The following is a brief summary of DWD policy:
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Temporary Assistance applicants and recipients are required to have an in
person interview with the DWD or their sub-contractors to enroll into the CAP
program and begin case management services. This contact is in addition to the
visit they make to FSD to apply for Temporary Assistance benefits. Individuals
are notified of this requirement through a series of call-in letters.
This creates a unique dynamic because DWD is requiring an additional visit for
which the individual may not perceive a tangible benefit.
DWD/FSD must work together to help the individual understand the importance
of responding to call-in letters.
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For either an applicant or a recipient, a successful job search consists of 10
contacts per week, 6 of which must be in person.
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While a Temporary Assistance application is pending, applicants are paid
Transportation Reimbursement Expenses (TRE) only if the applicant activity (job
search or job readiness) is completed successfully within the 30-day
application period or before the application is either approved or rejected.
While the application is pending the individual may receive a one-time payment
of $25.00, if needed.
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Work Related Expense (WRE) payments are not authorized for the Temporary
Assistance application phase.
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During the application period, when employment is obtained and the income
results in rejection of the application, DWD does NOT provide 90 days of
supportive services.
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DWD/sub-contractors have the option to request documentation of attendance at
activities before authorizing TRE. However, they may not deny TRE when the
documentation isn't received timely.
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Individuals with Domestic Violence issues authorized to receive a TRE payment
by check will have the check mailed from DWD Central Office to an address
provided by the recipient to DWD.
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TRE payments are direct deposited to a recipient bank account only for those
individuals authorized for direct deposit prior to the conversion. No new
direct deposit requests are honored at this time. TRE payments are posted to
an individual's EBT account for everyone who has an EBT account. If the
individual doesn't have EBT or direct deposit, he/she receives TRE payments by
paper check.
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If both parents in a two-parent household are authorized TRE, both payments are
posted to the head of that household's EBT card.
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Supportive service payments (TRE, WRE) are paid on a bi-weekly basis. There is
no provision to make 'emergency' payments outside the regular payment schedule.
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Community Work Experience/Alternative Work Experience (CWEP/AWEP) placements
are re-evaluated at a minimum of every 90 days, with extensions of an
additional 90 day increments as appropriate.
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DWD/sub-contractor staff “recommends” sanction as appropriate only when the
prescribed conciliation process is complete.
WHICH AGENCY CASE MANAGES AN INDIVIDUAL
FSD
will retain case management for Temporary Assistance recipients (prior or
subsequent to DWD referral as appropriate) who are:
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Permanently Mentally or Physically Disabled
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Age 60 and over
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Caring for an adult or child in the home with a disability
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Caring for a child under the age of 12 months
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Teen parents under age 18 and attending school
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In the third trimester of pregnancy
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Temporarily disabled
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Not employment and training ready due to the domestic violence situation
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Active in Children's Services and are determined not employment and training
ready by the Children's Service division
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Working to overcome multiple barriers
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Receiving Temporary Assistance benefits under an extension beyond 60 months and
are not employment and training ready
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Refugees
DWD
has responsibility for all Temporary Assistance recipients who are mandatory
and determined to be employment and training ready and exempt volunteers. This
includes individuals who are:
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Sanctioned for non-compliance with work activities
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Unable to find childcare or transportation but are otherwise employment and
training ready
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Caring for a child under 12 months of age, but volunteer to participate
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Permanently Mentally and Physically Disabled but volunteer to participate
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Age 60 and over but volunteer to participate
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Caring for an adult or child with a disability in the home but volunteer to
participate
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Teen parents under age 18 not attending school
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Temporarily waived from participation (after referral) by reason of temporary
disability, domestic violence issues or certain other reasons, for a period not
exceeding 12 months.
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Receiving Temporary Assistance benefits under an extension beyond 60 months and
are employment and training ready.
Policy definition of employment and training ready is:
An applicant/recipient of Temporary Assistance who is assessed by FSD as a
mandatory work participant is ready to begin a work-related activity, prepare
for
work, or is ready to begin a job. Exempt volunteers may also be referred.
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