MEMORANDUM

2015 Memorandums

IM-#79      08/27/15

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
P.O. BOX 2320
JEFFERSON CITY, MISSOURI
TO:
FAMILY SUPPORT DIVISION OFFICES
FROM:
JULIE GIBSON, DIRECTOR
SUBJECT:
WRITTEN, IN PERSON VERBAL AND SIGN LANGUAGE INTERPRETATION SERVICES

DISCUSSION:

The purpose of this memorandum is to provide information regarding recently awarded language interpretation contracts.

These contracts are to be used for in person (face to face) language interpretation or written language interpretation (verification provided in a different language).

All requests should go through the appropriate supervisory channels.  Each office is locally responsible for paying for any in person or written translations.

Staff must choose the lowest–priced vendor based on the language interpretation needed, situation, anticipated time, and the county where the interpreter is needed. Staff are no longer required to obtain price quotes from three contractors.  The lowest cost vendor can be determined by reviewing the pricing pages of the contract.

Contract information is located on the Office of Administration (OA) website, and by following this link:  Office of Administration Contract Search

NOTE:  There is no change to the over the phone interpreter service provider.  Refer to IM-#66 dated July 1, 2015 for instructions on how to utilize this service.

NECESSARY ACTION:

JG/jkh


2015 Memorandums