MEMORANDUM

2016 Memorandums

IM-#20 4/08/16

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL FAMILY SUPPORT DIVISION OFFICES
FROM:
JULIE GIBSON, DIRECTOR
SUBJECT:
WELFARE INVESTIGATION UNIT (WIU) INVESTIGATION INFORMATION REQUESTS

DISCUSSION:

The purpose of this memorandum is to provide direction to staff receiving WIU requests.   WIU staff has been directed to send investigation information requests to the appropriate Family Support Division, Program Administrator (PA).  The PA's have designated staff to work with WIU for resolution of the request. 

If a WIU investigation information request is received by a non-supervisory staff member located in a processing center, call center, or resource center; that staff member will forward the request to their immediate supervisor.  The supervisor will then review the request and send it to the appropriate PA. 

Program Administrators are as follows:

Stephanie Fowler, Temporary Assistance and Childcare

Carla Webb, Modified Adjusted Gross Income (MAGI) MO HealthNet Programs

Lane Lakey, Non- MAGI MO HealthNet for Aged, Blind and Disabled Programs

Kim Mazzocchio, Food Stamps

The subject line of the email should be WIU investigation information request.  Using the same email subject ensures that those emails can be easily identified and distributed promptly.

NECESSARY ACTION:

JG/mfw


2016 Memorandums