Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: UPDATES FOR HANDLING OF FEDERAL TAX INFORMATION (FTI) AND INCIDENT RESPONSES FOR UNAUTHORIZED IRS DISCLOSURES
MANUAL REVISION #
0165.000.00
0165.000.05
0107.010.05
DISCUSSION:
There are new procedures for the handling of Federal Tax Information (FTI) and Incident Reponses for Unauthorized IRS disclosures.
Updates to the following policies:
0107.010.05 Email Policy
Emailing FTI (Federal Tax Information) is generally prohibited but should it be necessary, the following must be followed:
- The email recipient is authorized to receive FTI; and
- The email subject line contains “FTI” to ensure the recipient is aware that the email contains FTI; and
- The email is encrypted; and
- The email subject line contains no confidential information, such as name or DCN, because the subject line displays even when the email is encrypted; and
- Any email attachment(s) that contain FTI are encrypted.
In the event FTI is incorrectly emailed/disclosed, notify Family Support Division, Income Maintenance Security Officer in Central Office at FSD.IMPRIVACY@DSS.MO.GOV and attempt to recall the email. If unsuccessful, contact ITSD to attempt to disable the email before the recipient tries to read the email.
0165.000.00 Safeguard Requirements for IRS Information:
All Management and Supervisory Staff have an ongoing responsibility for ensuring all staff are knowledgeable about the processing and handling of Personally Identifiable Information (PII) which includes FTI as found in DSS Policy 5-103.
View 0165.000.05 Incident Response for Unauthorized IRS Disclosures and follow steps to report Unauthorized IRS Disclosures.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
KE/nw