Section 3, Chapter 3 (Monitoring Plan), Subsection 3- Opening Summary and Quarterly Progress Summary

(Effective:  05/01/19)

3.3 Opening Summary and Quarterly Progress Summary

The opening summary and quarterly progress summary are to be used for all open FCS cases and provides a written summary of FCS case activity.

Opening Summary

The opening summary must be completed in FACES on every FCS case and is a brief descriptive summary used when opening the FCS case. This should include the reason for case opening, in addition to any relevant information that pertains to the family’s case. The sections below are in FACES:

  • Case Open Reason
  • Prior History of the Family
  • Cultural Diversity of the Family
  • Identify the Needs of the Family

Quarterly Progress Summary

The purpose of the quarterly summary is to provide a general update on the case. The quarterly progress summary should summarize the progress of the family and may include the following topics:

  • Progress on implementation of the safety goal (what is working well, what we are worried about, and next steps).
  • Appropriateness of the goals and case plan
  • Parent well-being (health, mental health, etc.)
  • Child well-being (education, health, mental health, etc.)

For a Contact entry to count in FACES as the quarterly summary, it must have the purpose of “Quarterly Summary” and be dated within the date range the summary covers. For example, staff receives an alert on January 1 about the previous quarter (Oct-Dec).  Staff writes a contact entry on that day.  The contact must have a purpose of “Quarterly Summary”.  In this example; the date of the contact entry would be entered as December 31.  The quarterly summary may be written up to one week prior to the quarter ending and if so, the date it is written is the date used in the contact.


Dates Covered

Date Summary Due

Date of Supervisor Alert

1st Quarter

January 1 – March 31

April 1

April 16

2nd Quarter

April 1 – June 30

July 1

July 16

3rd Quarter

July 1 – September 30

October 1

October 16

4th Quarter

October 1 – December 31

January 1

January 16

If a case is opened at the end of a quarter, a summary is still due for that case. In this situation the summary will be brief (there is no need to repeat case opening reasons as this is recorded in the opening summary).