Do not deny, delay, or discontinue assistance pending a determination of good cause for refusal to cooperate. When possible, make this determination before case approval. At the time of approval complete a Referral/Information for Services (CS-201) on the non-custodial parent if a final determination of good cause is pending. Inform the child support specialist (CSS) that the applicant or participant claimed good cause and that the final determination is pending.
If an applicant or participant refuses to cooperate, discuss his/her reasons. An applicant or participant may refuse to cooperate in establishing paternity or obtaining child support without sanction if good cause exists.