In determining whether good cause exists, consider information from the EU member and SSA, and case information. Documentary evidence or collateral information that the EU member has made every effort to provide the necessary information (such as proof of birth) to complete an application for an SSN is good cause. Make every effort to assist the individual in obtaining these documents.
NOTE: Good cause does NOT include delays due to illness, lack of transportation, or temporary absences for persons able to mail the SSN application. Good cause does include illness and lack of transportation if the person must apply in person.
Record the good cause decision on the SSN Information (FMAS) screen.