A Negative Balance Report is generated to identify and monitor possible overpayments of claims. Food Stamp Program and Policy staff reviews the report, and refunds are issued when necessary. For an overpayment to be refunded, the individual must have actually paid the amount in cash, food stamp benefit recoupment, or voluntary repayment of food stamp benefits from EBT. If the negative balance is created by a compromise or offset, the difference is not refunded.
When the EU is issued a refund, the Food Stamp Program and Policy Unit generates a notice. If the EU has an active EBT card, food stamp benefits are issued. If the EU does not have an active EBT card, a check is issued for the refund.