IM-42 April 28, 2023; IM-165 December 9, 2020
When information is retrieved from the EVS, staff must: Make a detailed comment in the electronic case record regarding: the information received; the specific EVS source that provided the information; and case action taken.
Enter the correct verification information in the eligibility system. Refer to the user guides for each EVS source for detailed instructions. Sources that have Fair Credit Reporting Act (FCRA) requirements, such as Accuity and Benefit Assessment/Accurint for Government Eligibility, have unique verification codes that cause the appropriate FCRA language to be included on notices regarding adverse actions.
NOTE: When action is taken on one case, it may impact the participant’s other income maintenance cases. A copy of the EVS match must be added to the participant’s electronic case record. Reminder: IBTH, IDTH, and IRS Match information should never be added to the electronic case record. When cases are rejected, closed, or have a reduction in level of care due to information provided by the EVS, participants will receive the appropriate notices informing them: of the determination; when applicable, the notice will inform participants that information from a match with a consumer reporting agency was used to determine eligibility and provide contact information for the consumer reporting agency that provided the information; to advise the participant of the timeframe for disputing the determination; and to contact FSD within 90 days from the date of the notice if they disagree with the agency’s decision and wish to request a hearing.