Temporary Assistance/Case Management Manual

0262.020.10.25 Active With Children’s Division

IM-37 June 17, 2011

Temporary Assistance (TA) recipients may have family circumstances that prohibit participation due to an active case with the Department of Social Services’ Children’s Division.

Due to confidentiality issues, the Missouri Work Assistance (MWA) case manager cannot ask the recipient directly if he/she has an active case with the Children’s Division. The recipient may only self-disclose this information.

If the recipient asks for a temporary waiver due to an active case with the Children’s Division, contact the Children’s Division to determine if the recipient is ready to participate in work activities. Based on information obtained from the Children Division, the recipient may be waived from participation.

A written statement from the Children’s Division is acceptable documentation for this waiver category. If a written statement cannot be obtained, record an appropriate explanatory case note. In no instance should the case manager describe details of the family situation in the MWA System or in the paper file.