M E M O R A N D U M

IM-147  11/15/02  EBT ADMINISTRATIVE TERMINAL QUICK REFERENCE GUIDE


SUBJECT:
EBT ADMINISTRATIVE TERMINAL QUICK REFERENCE GUIDE
DISCUSSION:
A Quick Reference Guide is available on the Intranet for assistance in using the new EBT Administrative Terminal.  This is a handy reference guide that shows step by step how to:
  • logon;

    •  
  • logoff;

    •  
  • search for client information by case number, card number, and client name;

    •  
  • search for benefit information;

    •  
  • search for transaction details; and

    •  
  • cancel EBT cards.
To access the Quick Reference Guide from the DFS Intranet site:
  • Click on "Food Stamp Unit," or "Temporary Assistance Unit" under Income Maintenance.

    •  
  • Click on "EBT Quick Reference Guide."
NECESSARY ACTION:
  • Discuss this memorandum with appropriate staff

    •  
  • Use the Quick Reference Guide for assistance in using the new EBT Administrative Terminal.
HJK
Distribution #6
IM-146
[ 2002 Memorandums ]
 IM-148