MEMORANDUM
2004 Memorandums
IM-40    05/06/04
SUBJECT:
NEW FAMIS REPORTS FOR CASEWORKERS/CASE MANAGERS
DISCUSSION:
Two reports are now available to caseworkers and case managers. The CC & FS Currency Reports display information about monthly application currency for a specific User ID, and the FS Expedited Report displays information regarding monthly expedited currency for a specific load number.

The reports are available in the managed reporting area, under the domain 1 FAMIS Caseworker Reports .  They may be viewed back to the month the worker began processing FAMIS applications.  If no information is available for the chosen month, the message “No HTML Output!” is displayed.

WARNING: Do not double-click any of the links in managed reporting.   This slows the system and may cause it to crash statewide.

CC & FS Currency Reports

This report displays currency details for workers.  Staff may “drill down” to see more detailed information.

To access this report:

  • Single-click the “View” button next to CC & FS Currency Reports on the 1 FAMIS Caseworker Reports domain page.  A new browser window opens.
  • In the new window, select the report month, report year, and program/subprogram, and single-click the “View Printable Report” button.  The first currency details screen for the selected program/subprogram is displayed.  The user ID, total actions, and total currency are shown.  For food stamp reports, the percentage of client delay, worker delay, and worker currency are also shown.
  • Single-click on the user ID on the left side of the screen to view the next currency details screen.  The screen displays the different types of approval and rejection EU actions, and the number of cases with delays and with no delays for each action.
  • Single-click on any underlined EU action on the left side of the screen to access the next currency detail screen.  If the worker did not perform a specific EU action in the report month, the action will not be underlined.  The screen displays the specific EUs on which that action was taken, application date, authorization date, due date, eligibility expiration date, days pending, days delinquent, and the primary user ID.
NOTE: All EUs with that action are displayed, whether the actions were taken timely or not.

FS Expedited Report

This report displays expedited currency information for workers.  Staff may “drill down” to see more detailed information.

Each screen of the report may be viewed in Excel by single-clicking on the “Send to EXCEL format” link at the top right of the page.  Viewing the information in Excel allows staff to save the data on their PCs for easier access in the future.

To access this report:

  • Single-click the “View” button next to FS Expedited Report on the 1 FAMIS Caseworker Reports domain page.  A new browser window opens.
  • In the new window, type the report month (MMYYYY) and single-click the “View Printable Report” button.  The first expedited details screen is displayed.  The caseload, name of primary user, total expedited applications processed, total expedited applications processed timely, and overall percentage processed timely are shown.
  • Single-click on the caseload on the left side of the screen to view the next expedited details screen.  The screen displays the different application types (initial or second month), and for each type the total expedited applications processed, total expedited applications processed timely, and overall percentage processed timely.
NOTE:  If the worker did not have a particular application type in the selected month, that type will not be displayed.
  • If there were any delinquent expedited actions for an application type, single-click on the application type on the left side of the screen to access the next expedited detail screen.  The screen displays only the delinquent expedited actions for that application type.  The Head of EU DCN, EU name, days overdue, application date, discovery date, benefit availability date, card mailed date, and timely determination date are shown.
NOTE: If the worker did not have any delinquent expedited actions for the application type, the message “No HTML Output!” is displayed.
NECESSARY ACTION:
  • Review this memorandum with appropriate staff.
MRT