SUBJECT:
INCORRECT OFFSET OF RESTORED FOOD STAMP BENEFITS
DISCUSSION:
The purpose of this memorandum is to introduce a new procedure for canceling issuances created when restored food stamp benefits are incorrectly offset to make payment on a claim balance. Supervisors are now able to delete the WIBCA created for restored benefits when the entire benefit amount is offset incorrectly. The Payment History (FM5F) screen displays “NIS” in the status field when the entire restored benefit is offset. Deletion of the WIBCA cancels the $0 payment. If the WIBCA is deleted the same day it is created, the payment goes away as if it never existed. If the WIBCA is not deleted on the same day, the status changes to “CAN”. A corrected WIBCA can be done to correctly restore benefits to the EU after the incorrect WIBCA is deleted by the supervisor.
Complete the following steps to delete a WIBCA for restored benefits that are incorrectly offset:
- Type SELWIBCA or FMXH on the command line and press enter.
- The Select Worker Initiated Budget Calculation Area (FMXH) screen appears. Tab to the budget to be deleted and type “s” on the Sel line and press enter.
- The Worker Initiated Budget Calculation Area (FMXN) screen appears. Type “d” on the command line and press enter.
- The message “Are you sure that you want to delete this WIBCA?” appears. Type “y” and press enter.
- The message “Payment/alert successfully deleted.” appears.
If an attempt is made to delete a WIBCA for which a payment was issued, the message “Budget may not be deleted as payment has already been issued.” appears.
A report is generated and sent to Food Stamp Program and Policy staff when WIBCAs for restored benefits are deleted. Food Stamp Program and Policy staff will be monitoring the deletion of restored WIBCA budgets.
NECESSARY ACTION:
- Review this memorandum with all supervisors.