IM-015 Administrative Hearings Unit Recorganization

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#015, 02/01/2018

MEMORANDUM

TO:                 ALL FAMILY SUPPORT DIVISION OFFICES
FROM:          PATRICK LUEBBERING, DIRECTOR
SUBJECT:    ADMINISTRATIVE HEARINGS UNIT REORGANIZATION

DISCUSSION:

Effective January 2, 2018, the Division of Legal Services reorganized the counties served by the Administrative Hearings Unit (AHU). Attached is a listing of Counties Served per Regional Administrative Hearings Office.

The AHU process has not changed. Scanning and indexing the Request for State Hearing (IM-87) form to the hearing portal with the correct county of residence is required for the appropriate DLS office to receive the email with link alerting them to a hearing request.

EXCEPTIONS:

  • Gateway hearing request are sent to the Gateway processing team who scans the request directly to the correct AHU office.
  • Low Income Home Energy Assistance Program (LIHEAP) hearing request are scanned to the correct AHU by the FSD staff taking the request. See memorandum IM-41 dated 4/11/13 LOW INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) HEARINGS.
  • Gateway hearing request are sent to the Gateway processing team who scans the request directly to the correct AHU office.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin sending the requests to the appropriate AHU based on the attachment.

ATTACHMENTS:

PL/ph